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Clinic Type

Urgent Care

Address

4560 Lake Ridge Pkwy

Phone

2149470000

Email

PatientRepDallas@mhd.com

Opening Hours

Open for walk-ins; hours not specified

Emergency Care

Non-life threatening urgent care

Services Offered

  • urgent care
  • occupational medicine
  • walk-in clinic
  • on-site labs
  • on-site X-rays
  • non-life threatening urgent medical care
  • treat injuries and illnesses
  • family medicine support

Technology & Equipment

  • on-site labs
  • X-ray imaging

Team

  • Pamela Santone — DO

Insurance & Payment

  • major insurance plans

Not specified beyond general acceptance of major insurance plans.

Languages Spoken

  • English

FAQs

What services are offered at Methodist Urgent Care – Grand Prairie?

Urgent care and occupational medicine with on-site labs and X-rays; walk-ins welcome; no appointments necessary.

Is this location owned by Methodist Health System?

Yes, owned and operated by MedHealth/Methodist Medical Group and staffed by independently practicing physicians who are employees of MedHealth/Methodist Medical Group.

What services are provided at Methodist Urgent Care – Grand Prairie?

Urgent care and occupational medicine services; physicians treat all members of the family, from children to adults.

Do walk-ins need an appointment?

Walk-ins are welcome, no appointments necessary.

Are on-site labs and X-rays available?

Yes, on-site labs and X-rays save you time and money.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 4.4/5 (20 reviews)
  • Solv: 5.0/5 ((rating breakdown shown; total review count not shown in snippet))
  • UrgentCareMap: 3.5/5 (100 reviews)
  • DataLog24: 3.8/5 (55)
  • Birdeye: 3.4/5 (99 reviews)

Patients praise

  • Nice/helpful staff and bedside manner noted in some reviews
  • Quick visits and attentive, knowledgeable, caring doctors and staff noted in some reviews

Common complaints

  • Long/‘ridiculous’ wait times mentioned in some reviews
  • Unsanitary conditions mentioned in some reviews
  • Misdiagnosis/incorrect treatment and worsening conditions described by some reviewers
  • Billing/coplay concerns after a recent visit described by some reviewers
  • Refusal to treat certain conditions and advising ER rather than care described

"“The nurse was nice but the wait time was absolutely ridiculous. Definitely unsanitary … 1/10 I would not recommend anyone to come here.”"

Yelp (Methodist Urgent Care - Grand Prairie)

"“On 2 separate occasions … my son were misdiagnosed by DIFFERENT providers … they left my son with an ear infection for a week … STAY AWAY UNLESS YOU WANT TO BE MISDIAGNOSED.”"

localitybiz.com and MapQuest excerpts

"“Each time I was seen quickly and the doctors and staff are attentive , knowledgeable and caring. I won’t go anywhere else for urgent care.”"

localitybiz.com excerpt

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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