The Cancer & Hematology Centers: CHC
Oncology • Grand Rapids, MI • Since 1979
About
The Cancer & Hematology Centers (CHC) is Michigan’s largest privately owned oncology/hematology practice, founded in 1979 and headquartered in Grand Rapids. CHC provides comprehensive, contemporary cancer care with a compassionate patient focus. It operates 8 offices across Michigan, including locations in Grand Rapids, Muskegon, and Holland, with a notable Grand Rapids presence at 145 Michigan St NE, Suite 3100. Contact options include main numbers: (800) 411-7999 and (616) 975-6149.
Clinic Type
Oncology
Address
710 Kenmoor Ave SE, Grand Rapids, Michigan 49546, US
Phone
(800) 411-7999
hoh@chcwm.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is CHC?
The Cancer & Hematology Centers deliver advanced care in a personal way as Michigan’s largest physician-owned oncology/hematology practice.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye/Google aggregate reviews: 4.9 stars
Patients praise
- Compassionate, kind, and knowledgeable physicians
- Attentive care and thorough explanations during visits
- Supportive and well-trained infusion and lab staff
- Positive and caring environment for cancer treatment journeys
Common complaints
- Billing and payment issues (double billing, difficulties reaching billing department)
- Long wait times for appointments and in waiting areas
- Communication gaps (lack of returned phone calls, delays in test results)
- Occasional reports of unprofessional staff behavior or noise levels
"I see people complaining about appointment times. It's all relative how you look at it. Yup you might have to wait but when you get in and need the time with the doctors they give it. ... my doctor ... takes all the time you need to answer questions and make sure you walk away feeling they are in your corner."
— Birdeye Review"This organization needs to allow for longer appointment times so that this does not occur. It is COMPLETELY disrespectful of everyone’s time... This is very disappointing to see that the dollar is truly the only thing that matters to this organization."
— Birdeye Review"Great place . Butt there billing department is a joke becarful they will double bill you and even if you have proof they will still bill you."
— Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CHC Expands Into Urology in Mid-Michigan - CHC - The Cancer & Hematology Centers — Feb 16, 2026
- The Cancer & Hematology Centers in Grand Rapids offers health tips for at-risk patients — Feb 4, 2026
- Four time cancer survivor gives back to patients starting her own 'Lemonaid Snack Cart' - CHC - The Cancer & Hematology Centers — Feb 4, 2026
- The Cancer & Hematology Centers Expands Into Urology Specialty in Michigan — Feb 26, 2026
- The Cancer & Hematology Centers Unveils New Clinic in Grand Rapids - Investors Hangout — Oct 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
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