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Clinic Type

Urgent Care

Address

2750 E Beltline Ave NE, Grand Rapids, MI 49525

Phone

(616) 391-6230

Email

best@corewellhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Clinical GI Associates (aggregating): 3.3 out of 5 stars (103 reviews)
  • Corewell Health Provider Search: 4.6 out of 5 stars (one source) and 4.7 out of 5 stars (another)

Patients praise

  • Friendly and professional medical and support staff in many interactions
  • Convenience of having multiple services (lab, radiology) in one location
  • Efficient check-in processes generally reported
  • Thorough care and effective treatment plans provided by the medical team
  • Clean and modern facility environment

Common complaints

  • Difficulty reaching front desk staff by phone
  • Inconsistent communication regarding insurance and billing
  • Technical issues with medical equipment (e.g., MRI machine breakdown) leading to repeated appointment rescheduling
  • Long wait times for patients despite having scheduled appointments
  • Perceived lack of compassion or professionalism from some support staff during interactions with patients

"Unfortunately, front desk workers never answer the phone so I couldn’t get communication on insurance."

LocalityBiz patient review

"No assistance for an hour after being checked in on time for a scheduled appointment for a sick 1 year old baby. ... As I was exiting the building, two support staff members were complaining in front of other patients about having to assist us."

LocalityBiz patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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