Gateway Regional Medical Center: Primary and Emergency Care
Primary Care • Granite City, IL
Clinic Type
Primary Care
Address
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Phone
618-798-8405
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
available
Emergency Care
Emergency Room available 24/7 with precautions
Services Offered
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Rehab.com: 2.16/5 (315 reviews)
- MedicalRecords.com: 2.2/5 (112 reviews)
Patients praise
- Instances of kind and helpful individual nurses and doctors
- Satisfactory care for specific routine or manageable health issues
Common complaints
- Long waiting room times
- Perceived neglectful or rude staff behavior
- Poor communication and responsiveness from medical staff
- Cleanliness issues in facilities
- Negative experiences in specific units such as behavioral health or emergency care
"told them I was having arm and chest pain and they made me sit in the waiting room for 40 minutes while I was actively having a stroke."
— Rehab.com"My sister went here recently and it was a great experience. Traci, RN in ER took such great care of her. She stayed w her. Made her comfortable."
— MedicalRecords.com"Absolutely terrible. Kettler unit is a nightmare. Short-staffed to a dangerous degree, staff was extremely neglectful to needier patients."
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Medical Assistant or CNA- Internal Medicine clinic, Gateway Regional Medical Center — Oct 5, 2025
- Dr. Nanthini Suthan, MD, Internist | Granite City, IL | WebMD — Dec 2, 2025
- CNA Classes in Granite City, IL (2026) – 2 Programs, Free & 4-Week — Apr 12, 2026
- Medical Assistant- Internal Medicine-Troy clinic, Gateway Regional Medical Center — Oct 5, 2025
- Medical Assistant- Internal Medicine -Troy clinic, Gateway Regional Medical Center — Oct 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
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Summary: SIHF Healthcare is a nonprofit health system based in Sauget, Illinois, operating over 30 health centers across 11 Illinois counties with more than 160 medical providers. It offers comprehensive care including adult, family, women’s health, pediatrics, dental, behavioral health, cardiology, nephrology, OB/GYN, ENT, infectious disease (HIV), and population health services. SIHF emphasizes access to care regardless of ability to pay and serves more than 100,000 patients. The organization was founded in 1985 and has an annual revenue around $16.8 million, employing about 156 people. Louis area and elsewhere. For Granite City-specific services, contact SIHF Healthcare directly at 1-618-332-0783 or 618-332-2304, or visit sihf.org.
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