Optimal Health of Southern Oregon: Family Medicine: Grants Pass, OR
Geriatrics • Grants Pass, OR • Since 2016
About
Optimal Health of Southern Oregon, LLC is a small family medicine and primary care practice based in Grants Pass, Oregon. Founded in 2016 and currently active, the clinic focuses on personalized care plans for chronic disease management, sick visits, annual physicals, and accurate diagnostics for acute issues. The practice operates two employees and serves the Grants Pass area from two offices, with contact available at 541-215-8914 and location at 1600 NW 6th Street, Grants Pass, OR 97526. Web presence indicates modest traffic, with a strong local focus (USA).
Clinic Type
Geriatrics
Address
1600 NW 6th Street, South Suite, Grants Pass, OR 97526
Phone
+1 541-507-1948
vickie.stephens@ohoso.org
Opening Hours
Monday–Friday 8:00 am–5:00 pm; Saturday/Sunday Closed (Closed Fridays)
Emergency Care
24/7 access to medical staff for health emergencies
Services Offered
Team
Insurance & Payment
We contract with most public and private insurance plans, including Medicare and Medicaid; will work with you to minimize financial barriers
Phone booking, Online booking, In-person booking, Insurance, Cash, Credit Card
Languages Spoken
Current Offers
Schedule an appointment
FAQs
What services are offered?
Family medicine, sick visits, annual physicals, chronic disease management, preventive care, and related primary-care services.
All Major Insurance Accepted
Optimal Health of Southern Oregon contracts with most public and private insurance plans, including Medicare and Medicaid.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google: 4.8 out of 5 stars (aggregated) (483 (Birdeye/Google aggregation))
- Yelp: 2.0 out of 5 stars (7)
- Internal Website Testimonials: 4.7 out of 5 stars (64 (internal))
Patients praise
- Patients appreciate the attentive, knowledgeable, and patient-centered approach of Dr. Wendell Heidinger
- Friendly, professional, and welcoming staff environment noted by many reviewers
- High satisfaction with the practice's thoroughness and willingness to listen during consultations
- Holistic, whole-body approach to family medicine is highly valued by some patients
Common complaints
- Reports of poor follow-through on medical history and care coordination
- Allegations of HIPAA violations regarding the mishandling of patient records
- Complaints regarding unprofessional office management, including missed appointments and lack of provider preparedness
- Some patients expressed dissatisfaction with clinical competence and communication style
"Many patients praise Dr. Hettinger’s attentive care and genuine concern, which fosters confidence in the treatment received."
— Wheree (Customer Feedback Summary)"Dr. Heidinger of Optimal Health is seriously the best. Great listener, smart and with a very pleasant demeanor. Never in a rush."
— Yelp Review"The worst place because of the worst so-called Dr could have. No follow-thru When you provide a medical background... Never remembers why."
— Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Asante Family Medicine – Primary care at Williams Hwy. in Grants Pass, Oregon - Asante — Sep 22, 2025
- Ian Hallows, DO | Family & Sports Medicine - Asante — Sep 28, 2025
- Shannon Analla, NP-C | Family Medicine - Asante — Aug 14, 2025
- Rachael Montgomery, FNP | Family Medicine - Asante — Aug 24, 2025
- Dr. Jason Pilcher, MD, Family Physician | Grants Pass, OR | WebMD — Jul 2, 2026
Information sourced from the clinic's website as of July 11, 2026.
More geriatrics clinics in Grants Pass
Grants Pass Clinic, LLP is a privately held multi-specialty hospital and health care group based in Grants Pass, Oregon, operating since 1949. It focuses on preventive care, chronic condition management, and personalized, coordinated care. The clinic staff (about 17 employees) includes CEO Christi Siedlecki and Director of Clinical Operations Clarissa Boxwell, with services spanning medical, administrative, and HR functions. Financials indicate annual revenue in the $25–50 million range. They maintain 4 offices in Grants Pass, with a patient-focused approach and a strong emphasis on compassion, work-life balance, and career growth, as reflected in their employee reviews (5.0/5.0 from 3 reviews). Website: grantspassclinic.com. Key takeaways aligned with “Our patients are our family”: - Commitment to personalized, coordinated care and preventive services - Longstanding presence (since 1949) with multiple local offices - Patient-centric culture backed by positive employee feedback - Services likely include primary and urgent care, chronic disease management, and related health care and billing/financial services If you’re seeking care options, contact Grants Pass Clinic at +1-541-476-6644 or visit their site for locations and appointment details.
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