Therapy Services - New Mexico Health Care Authority
Occupational Therapy • Grants, NM
About
Summary: The page relates to the New Mexico Health Care Authority (NMHCA), part of the New Mexico Department of Human Services. It outlines initiatives to provide whole-person, cost-effective health care and safety-net services to New Mexicans, with a focus on expanding therapy-related services under the Developmental Disabilities Supports Division (DDSD). Recent items mention funding and programs to strengthen rural health care, modernize provider enrollment/credentialing, and solicit qualified provider agencies for services such as acupuncture and music therapy for Medically Fragile Waiver participants. The authority appears to be actively seeking therapy service providers and investing in system improvements to expand access to care statewide.
Clinic Type
Occupational Therapy
Address
1474 Rodeo Rd, Santa Fe, New Mexico 87505, US
Phone
1-800-283-4465
NM.Customers@hca.nm.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What therapy services are supported by DDSD for DDW?
Occupational Therapy (OT), Physical Therapy (PT), and Speech Language Pathology (SLP) services; services must align with DDW standards and may not duplicate Medicaid therapy services.
How can I contact the Therapy Services consultants?
For More Information Contact: Melissa McBride (Clinical Services Bureau Chief) melissa.mcbride@hca.nm.gov; Mary Beth Schubauer (Statewide PT Consultant) marybeth.schubauer@hca.nm.gov; Demarre Sanchez (Statewide SLP Consultant) demarre.sanchez@hca.nm.gov; Robin Leinwand (Statewide OT Consultant) robin.leinwand@hca.nm.gov.
Who are the therapy consultants and their roles?
The Clinical Services Bureau contracts with statewide and national consultants who support ongoing professional growth and development of therapy providers; CSB therapists are available for training and consultation on a variety of issues.
What are some example Therapy Services documents used in practice?
Examples include: Therapy Services: Initial Occupational Therapy Evaluation Report; Therapy Services: Annual Occupational Therapy Re-Evaluation Report; Therapy Services: Occupational Therapy – Written Direct Support (WDSI).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Centennial Care 2.0 Demonstration report: 95%-97% satisfaction with health plans, 88% satisfaction with doctors, 92%-93% satisfaction with care coordinators (2,686 respondents for satisfaction survey)
Patients praise
- High reported satisfaction with Centennial Care health plans
- High satisfaction reported with care coordinators and doctors in state managed care programs
Common complaints
- Access to services or timely service authorization issues
- Dissatisfaction with service level or type of care provided
- Grievances regarding utilization management or provider payments
- Rights violations or failure to respect client dignity and privacy
"Are you satisfied with your doctor?"
— Centennial Care 2.0 Demonstration Final ReportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Mexico approves $24.4 million for behavioral health services statewide – New Mexico Health Care Authority — Jan 23, 2026
- Health Care Authority opens applications for behavioral health funding – New Mexico Health Care Authority — Nov 4, 2025
- State awards 13 regions $24.5M for behavioral health care reform — Jun 30, 2026
- New Mexico awards $24.5 million under behavioral health reform law — Jun 30, 2026
- New Mexico to open five more behavioral health clinics in 2026 – New Mexico Health Care Authority — Dec 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
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