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Clinic Type

Urgent Care

Address

1680 Hartwick Pines Road, Grayling, MI 49738-9237

Phone

Main phone: not listed in the excerpt; please reference the page for the exact number

Email

abby.ehmer@va.gov; shannon.mcmanus-bowers@va.gov

Opening Hours

Mon–Fri 7:30 a.m. – 4:00 p.m.; Sat–Sun Closed

Telehealth

Available

Emergency Care

Not specified

Services Offered

  • primary care
  • specialty health services
  • mental health care
  • treatment for PTSD
  • tele-health services
  • blood tests and other advanced testing
  • laboratory and pathology services
  • counseling and other support
  • My HealtheVet
  • pharmacy services
  • employee/department coordination with transportation services

Technology & Equipment

  • My HealtheVet
  • tele-health platform

Insurance & Payment

  • Beneficiary travel benefits (VA travel benefits)
  • VA health care benefits

Beneficiary travel benefits include round-trip transportation from your home to the medical center, mileage reimbursement, or special mode transport.

No-cost VA health care services where eligible, Beneficiary travel benefits for transportation costs

Languages Spoken

  • English
  • English (primary may be inferred)

FAQs

Visit our office, with or without an appointment

A referral is required. Contact your primary care provider first if a referral is required.

Virtual visits may be available

Yes, virtual visits may be available.

My HealtheVet

My HealtheVet is a web-based tool to manage your care and health records; coordinators can help you start using it.

How to schedule or cancel an appointment

Contact us to schedule, reschedule, or cancel your appointment.

Awards & Accreditations

  • Not specified on the provided text

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • VA SAIL (Strategic Analytics for Improvement and Learning): 3.0/5 (VA SAIL quality rating for parent Saginaw VA Medical Center) (Not explicitly stated as a count of reviews, but based on VA system-wide composite measures)

Patients praise

  • Provides accessible primary care and mental health services (including PTSD counseling) to local veterans
  • Focus on a patient-centered approach and supportive atmosphere
  • Offers telehealth and laboratory services
  • Handicapped accessible facility

Common complaints

  • Potential for staffing shortages and vacancies affecting primary care satisfaction at the parent facility (VA Saginaw Health Care)
  • Wait times for specialty care at the parent facility (VA Saginaw Health Care) performing worse than national VA averages
  • Facility quality rating (VA SAIL) for the parent Saginaw VA Medical Center is below the national VA average

"The clinic offers a range of services including primary care, mental health counseling, and specialty treatments tailored to the needs of veterans. Its patient-centered approach ensures that individuals receive personalized, coordinated care in a welcoming environment."

Vimarsana (Review Department Of Veterans Affairs Grayling Community Based Outpa)

"The medical center’s primary care scores decreased in FY 2022, indicating patients’ satisfaction with their experiences declined. The ADPCS attributed the decline to employee vacancies..."

Department of Veterans Affairs Office of Inspector General (Comprehensive Healthcare Inspection of the Aleda E. Lutz VA Medical Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Munson Healthcare is a nonprofit health system based in Traverse City, Michigan, founded in 1915, with a presence in Michigan and Canada. It operates hospitals and related services across the region, offering core care areas such as heart, cancer, stroke, maternity, home health, physical therapy, and rehabilitation. The system emphasizes values like excellence, positivity, teamwork, creativity, and exceptional patient experiences, and promotes a team-oriented work culture. Regarding Grayling Same-Day Care specifically: the provided page highlights general Munson Healthcare information (hospitals, services, locations, and careers) but does not contain explicit details about a Grayling Same-Day Care facility or service. If you’re seeking Grayling-specific same-day or urgent care options, you may need to check Munson Healthcare’s Grayling facility pages or contact their main line (231-935-5000 or 231-935-0951) for precise information on same-day care availability in Grayling.

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