CHP Berkshires - Excellence in Healthcare for You and Your Family
Primary Care • Great Barrington, MA • Since 1974
About
CHP Berkshires (Community Health Programs, Inc.) is a nonprofit healthcare network based in Great Barrington, MA. Founded in 1974, it provides comprehensive primary and preventive care across nine offices in the Berkshires, including adult and pediatric primary care, women’s health, dental care, nutrition, behavioral health, and family support services. They offer same-day urgent care and mobile health services, emphasizing care for all regardless of ability to pay. The organization serves over 34,000 patients, employs about 56 staff, and operates with annual revenue in the $25–50 million range. Key contact: info@chpberkshires.org; main phone: 413-528-8580.
Clinic Type
Primary Care
Address
27 Lewis Avenue, Ground Floor, Great Barrington, MA 01230
Phone
(413) 528-1470
enrollment@chpberkshires.org
Opening Hours
OFFICE HOURS BY APPOINTMENT:• Monday-Friday: 8 AM-5 PM
Website
Services Offered
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Insurance & Payment
A sliding fee is available to eligible patients.
Sliding fee scale, Insurance-based payments
Languages Spoken
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FAQs
DOCTOR’S BUILDING
27 LEWIS AVENUE, GROUND FLOOR GREAT BARRINGTON, MA 01230 (413) 528-1470
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals.com: specific provider ratings vary (e.g., 3.9-4.5) on platforms like Vitals (16 physicians listed)
Patients praise
- formal recognition by Massachusetts Health Quality Partners (MHQP) for excellence in patient experience in primary care
- some patients report experiences with kind, thorough, and knowledgeable staff and doctors
- some evidence of responsiveness to patient feedback leading to service improvements
Common complaints
- reports of administrative/front desk incompetence, including poor communication and scheduling errors
- significant delays in appointments and long wait times for service or call-backs
- patient frustration with referrals, diagnosis, and perceived lack of care for acute issues
- negative experiences with dental services
"no matter what the dr orders, the front end staff will make sure its delayed or never happens. So be prepared to be in pain and suffer due to trained staff. Its truly a shame."
— localitybiz.com review of CHP Great Barrington Health Center"I was so impressed by the care here - everyone from the office staff to the medical assistant to the doctor was kind, thorough and knowledgeable."
— MapQuest review of Community Health Programs, IncSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- CHP Community Services Building, Great Barrington — Jul 9, 2026
- CHP Family Services – Great Barrington - CHP Berkshires — Jun 24, 2026
- Great Barrington: CHP marks 50 years of community care | Community News | The Berkshire Eagle — Aug 4, 2025
- 'Changing the way we give care': At CHP, a small team of health care providers are dismantling barriers to care for some of the Berkshires' most vulnerable residents | Local News | The Berkshire Eagle — Aug 4, 2025
- Community Health Programs Welcomes Eric Burton as Chief Financial Officer - Health Care News — Oct 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Great Barrington
Summary: Berkshire Health Systems (BHS) is a nonprofit health system based in Pittsfield, MA, operating 28 provider clinics and 51 office locations across the county, with 774 employees and about $10M annual revenue. It provides 24/7 emergency care through Berkshire Medical Center (Pittsfield) and Fairview Hospital (Great Barrington), plus a Satellite Emergency Facility in North Adams. BHS also offers urgent care, lab services, imaging, cancer care via the BMC Cancer Center, and community wellness through the Berkshire Visiting Nurses Association and a broad primary/specialty care network. In Great Barrington, BHS supports care at locations including the nearby Urgent Care Center and related ENT services, with services extending across its network in the region.
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