Primary Care | Montana - Benefis Health System
Primary Care • Great Falls, MT • Since 1996
About
Benefis Health System in Great Falls, Montana, offers primary and urgent care across more than 40 specialties. A nonprofit health system founded in 1996 and headquartered in Great Falls, it operates Benefis Hospital (516 beds), Sletten Cancer Institute, Benefis Extended Care Center, Peace Hospice of Montana, Benefis Quick Care, and Benefis Physician Associates. With a broad footprint in central Montana (Great Falls, Helena, Fort Benton, Choteau) and 9 offices, Benefis provides extensive primary care services through its network of clinics and urgent care facilities. Contact: 406-455-5000.
Clinic Type
Primary Care
Address
1101 26th St. S., Great Falls, Mt 59405, US
Phone
4067318030
accommodations@benefis.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Momentary (based on CMS HCAHPS data): 3 out of 5 stars (352 patient surveys analyzed)
- Birdeye (Benefis Walk-In Care): 2.7 out of 5 stars (127 reviews)
- Yelp: Generally low ratings mentioned in user reviews (21 reviews)
Patients praise
- Majority of patients are willing to recommend the facility (approximately 58%-85% depending on specific department and survey source)
- Some positive experiences with specific clinical staff noted as professional, gentle, and communicative
Common complaints
- Difficulties with billing and administrative processes, including account management and collections policies
- Reports of long wait times for walk-in services and confusion regarding intake procedures
- Inconsistent communication with staff, including reports of dismissive or unprofessional behavior from some personnel
- Patient satisfaction metrics for nurse communication, staff responsiveness, and facility environment often fall below national averages
"Physician assistant was extremely rude short tempered and snarky, and talked down to me..."
— Birdeye review"The billing department was not helpful or willing to work with us at all on this debt and was very rude."
— Revdex review"I had the opportunity to visit the Benefis walk in clinic. I would like to say my visit was one of the best I have experienced, in any walk in clinic to date."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Residency at Benefis provides real-world experience for new doctors — Jan 30, 2026
- Kayla J. Boltz, NP - Nurse Practitioner in Great Falls, MT — May 14, 2026
- Residency at Great Falls hospital provides real-world experience for new doctors — Jan 30, 2026
- New Benefis Lewistown Clinic fills urgent care gap in rural community | Great Falls News | montanarightnow.com — Oct 30, 2025
- Residency at Benefis provides real-world experience for new doctors — Jan 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Great Falls
The Great Falls Clinic is a privately held hospital and health care network based in Great Falls, Montana, founded in 1917. It operates nine offices in and around Great Falls and offers a wide range of services, with strong emphasis on primary care and family medicine, plus specialties like cardiology, orthopedics, oncology, ENT, pediatrics, orthopedics, and more. The clinic emphasizes personalized, provider-led care across a comprehensive set of medical services, including urgent and primary care, cancer treatment, surgical specialties (including robotic and cardiovascular surgery), and rehabilitation. The network serves rural Montanans and is linked with the Great Falls Hospital as part of a broader health care system. Key contact: main phone options listed; HQ at 3010 15th Ave S, Great Falls, MT 59405.
Comparing your options?
See other primary care clinics in Great Falls, or search the full directory by insurance, ratings, and more.