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Clinic Type

Behavioral Health

Address

301 E St Joseph St., Green Bay, WI 54301

Phone

(920) 404-2250

Email

FinancialCounselors@childrenswi.org

Opening Hours

Mon - Fri, 12:00 p.m. to 6:30 p.m.

Emergency Care

Medical emergencies should call 911 or visit the nearest emergency room.

Services Offered

  • Walk-in mental health clinic
  • Assessment/consultation with licensed therapist
  • Outpatient therapy
  • Coordination of care with child’s existing care team
  • Referrals to Children’s mental health services and community resources
  • Medication consultation or changes (if applicable)
  • Laboratory services (as listed)
  • Emergency guidance and 911 referral

Technology & Equipment

  • Walk-in clinic platform
  • Online reservation option for a time (not an appointment)
  • Emergency/911 guidance

Insurance & Payment

Insurance coverage for this service depends on individual’s insurance provider.

Languages Spoken

FAQs

Is an appointment necessary?

No appointment is necessary.

What should I bring to the visit?

Insurance card and contact information for your child’s school, primary care provider and outpatient mental health providers. If your child takes medication, bring names and dosages.

What if my child cannot wait for walk-in availability?

Call the pediatrician or the Mental and Behavioral Health Access Team at (414) 266-3339; or visit the Emergency Department.

No appointment is necessary.

Wait times will vary based on daily demand. Appointments typically last 45 -90 minutes after the initial wait time, but can vary based on needs.

Who must accompany the child for evaluation?

All children and teens must be accompanied by an adult. Consent must be provided from a legal guardian in person or by phone.

What should I bring when visiting?

Please bring your insurance card and contact information for your child’s school, primary care provider and outpatient mental health providers. If your child takes medication, have names and dosages available.

What about insurance coverage for this service?

Insurance coverage for this service depends on the individual’s insurance provider.

What if the walk-in clinic is not open or I cannot wait?

Call your child’s pediatrician or Children’s Wisconsin Mental and Behavioral Health Access Team at (414) 266-3339. The Access Team is available 8 a.m. to 4:45 p.m. Monday – Friday. You can also visit the Emergency Department on the Children’s Wisconsin Milwaukee campus, or an emergency room closest to you.

Is there a reservation option for clinic visits?

You can reserve your spot online ahead of time and wait at home until it’s your time to be seen. A reservation is not an actual appointment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Children's Wisconsin - Milwaukee Hospital): Not specific to the Green Bay clinic; general Children's Wisconsin Milwaukee hospital reviews are mixed. (518 (for Milwaukee location))

Patients praise

  • Provides urgent, same-day mental health access without appointments for children and teens
  • Offers a vital service in an area where families previously had limited immediate options
  • Helps bridge the gap to long-term community mental health resources

Common complaints

  • Concerns about scheduling and location communication in Children's Wisconsin services
  • Reports of dissatisfaction with medical care and bedside manner in some hospital departments
  • Publicly reported legal disputes regarding hospital policies on reporting suspected child abuse

"We're here to try and fill a gap and to be here same-day for families when they really want to have their kids come in, or their teens come in, for a mental health issue."

David Whelan, MSW, Behavioral Health Consultant at Children’s Wisconsin

"There supposed to be the best hospital around but instead there the worst they dont know how to treat an ed they force the kids to eat the food..."

Reviewer on Birdeye regarding Milwaukee Hospital services

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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