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Clinic Type

Urgent Care

Address

2253 W Mason St, Green Bay, WI 54303

Phone

8335287672

Email

security@aah.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • LocalityBiz, WebMD, Vitals: Generally low, with numerous one-star reviews reported across platforms (Limited number of aggregate ratings available on major medical review sites; many individual complaints found on local business listings)

Patients praise

  • Some reports of positive interactions with nursing and support staff
  • Occasional satisfaction with medical care received during past visits

Common complaints

  • Concerns regarding billing practices, specifically unexpected facility fees and high costs for routine visits
  • Reports of dismissive, rude, or unprofessional behavior from some medical staff and providers
  • Perceived lack of thorough, attentive care in certain instances

"Users of this urgent care facility beware as you will be charged the lab fee, doc fee, and the facility fee(which was more expensive than the lab and doc visit combined). Outrageous!"

LocalityBiz User Review

"This was one of the most invalidating medical experiences I’ve ever had. I went here for GI-related concerns... My symptoms were chalked up to being fabricated... I have since filed a formal complaint."

LocalityBiz User Review

"Unfortunately, our recent visit with Dr. Mary K. Rupp at Urgent Care on West Mason was far from positive. Her lack of professionalism and respect was apparent from the start, as she treated us with a rude and uncaring attitude."

WebMD User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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