Podiatry - | Crystal Run Healthcare
Podiatry • Greenburgh, NY • Since 1996
About
Summary: Crystal Run Healthcare is a multi-specialty medical practice headquartered in Middletown, NY, with 14 offices in the Hudson Valley region. They operate as a private/public-facing healthcare provider under Optum, offering 50+ medical and surgical specialties and over 375 physicians/APCs. Their podiatry services are represented by recently added specialists (e.g., Dr. Sherwin Shaju, DPM). If you’re specifically seeking podiatry care in Greenburgh or nearby, Crystal Run provides foot and ankle care through its podiatry team and has multiple locations within the region; you can contact their Middletown HQ or local offices for podiatry appointments and services. For more details or to find the nearest podiatry location, visit crystalrunhealthcare.com or call 845-703-6999.
Clinic Type
Podiatry
Address
155 Crystal Run Road, Middletown, NY 10941, US
Phone
845.703.6999
noreply@optum.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Crystal Run Healthcare website: 4.4 out of 5 (12 ratings (Sanjeev Baldeo, DPM))
- Crystal Run Healthcare website: 4.9 out of 5 (33 ratings (Katherine Wood, DPM))
- Healthgrades: 1.0 out of 5 (1 rating (Crystal Run Health Care - Newburgh))
Patients praise
- High provider-specific ratings for certain podiatrists (e.g., Katherine Wood, Sanjeev Baldeo)
- Some staff noted as professional, helpful, and efficient in certain instances
- Clean and well-maintained office environments reported at some locations
Common complaints
- Difficulties in scheduling appointments and getting timely return calls
- Long wait times for both appointments and in-office visits
- Customer service and billing issues, particularly following the Optum acquisition in 2023
- Staff perceived as rude, unprofessional, or cold in some locations
- Communication gaps between patients and providers
"Most of the staff is rude and cold. I was led to believe i was being seen by a doctor when in the end she was a PA. Informations are very mislead whenever you ask something. Their phone service is a joke."
— LocalityBiz (Rock Hill location)"The results were released this week and found patients are highly critical of the practice’s quality and accessibility of care, as well as billing problems and customer service, since it was bought out by Optum in 2023."
— News 12 Westchester (Reporting on constituent survey)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Optum negotiating sale of some specialty practices at Crystal Run - Mid Hudson News — Jun 28, 2026
- Community Care Welcomes Surgical Podiatrist Dr. Ronald Gomez, Expands Specialty Services • News • Community Care Physicians — Apr 21, 2026
- Brucato Foot & Ankle Surgery Brings Full-Service Podiatry Practice to Parsippany-Troy Hills | Parsippany Focus — Apr 4, 2026
- [PDF] HEALTH CARE PROFESSIONALS HONORED AT DOCTORS OF ...
- Dr. Jonathan G. Purisima, DPM - Podiatrist in Union City, NJ — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More podiatry clinics in Greenburgh
Greenburgh Health (Westchester Community Health Center) is a small, private community health care provider based in White Plains, NY, offering affordable, high-quality care to all regardless of ability to pay. Key points: - Type: Hospitals and Health Care; Private ownership; active status - Services: Community health care focused on accessibility (no specific podiatry detail provided on the page) - Locations: 3 offices in New York (White Plains and Mount Vernon) - 330 Tarrytown Rd, White Plains, NY 10607 - 295 Knollwood Rd, White Plains, NY 10607 - 330 Tarrytown Rd, Mount Vernon, NY 10550 - Contact: info@wchchealth.org; Phone numbers: (914) 699-7200, (914) 989-7600 - Workforce: 3 employees (recent decline); departments include Medical and General Management - Notable: Affiliated with broader Westchester Community Health Center network Note: The provided excerpt does not specifically confirm a dedicated podiatry/foot care program at Greenburgh Health. If you’re seeking podiatry services, you may want to contact them directly or check for podiatry offerings under their medical department or affiliated networks.
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