Family Medicine Clinic – Greeneville East
Primary Care • Greeneville, TN
Clinic Type
Primary Care
Address
Greeneville, TN (Greeneville location)
Phone
423-783-5520
Paula.Whitehead@balladhealth.org
Opening Hours
Same-day and next-day appointments available for established patients; online scheduling for existing and new patients.
Telehealth
Available (virtual urgent care, online scheduling)
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
Do you offer same-day or next-day appointments for established patients?
Same-day and next-day appointments are available for established patients.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Google reviews): 4.5/5 (6)
- Birdeye (Google reviews for Ballad Health Medical Associates): 4.3/5 (27)
Patients praise
- Thorough and attentive care by physicians
- Professional and friendly interaction with clinical staff and lab staff
- Positive atmosphere and helpful check-in process
- Providers who take time with patients and do not rush appointments
Common complaints
- Rude behavior from front desk staff over the phone
- Perception of being talked down to by administrative staff
"From the time i stepped in the office. The front desk people were so happy to see me and aided me in filling out the paperwork for my first visit there... Dr. Bradley is the most thorough doctor I’ve ever seen in my entire life."
— Patient review on Birdeye/LocalityBiz"Reason for my low rating is because the front desk, specifically Amanda and Catia have been quite rude to me over the phone when I have called asking general questions. Talking down to a patient is very unprofessional."
— Patient review on Birdeye/LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- GHS graduates Susong, Landers practicing with Ballad Health in Greeneville | Local News | greenevillesun.com — Mar 21, 2026
- More Than 150 Health Care Professionals Work In Greene County — Aug 30, 2025
- Tammy M. Solomon, FNP | Ballad Health — Aug 16, 2025
- Margeaux L. Clements, NP | Ballad Health — Aug 28, 2025
- Daniel S Lewis, MD - Providence Directory — Nov 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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