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Clinic Type

Addiction Medicine

Address

21 Kenwood Street, Greenfield, MA 01301

Phone

413-223-5072

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

  • Private Pay
  • Medicaid
  • Medicare
  • Military Insurance
  • Financing
  • Sliding Scale
  • Free
  • Insurance - Private/Private Pay
  • Private Insurance

Private Pay, Medicaid, Medicare, Financial Aid, Sliding Scale, Financing, Military Insurance, Free

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Behavioral Health Network (BHN) Unity Place: 4/5 stars (29 reviews)
  • Two Rivers Recovery Center for Women: 3.5/5 stars (27 reviews)
  • Grapevine (AA meetings): 5/5 stars (4 reviews)
  • CleanSlate Centers Greenfield: 3.85/5 TrustScore
  • Greenfield Recovery Center (nearby): 4.2/5 stars (20 reviews)
  • ServiceNet Inc. Greenfield Outpatient Clinic: 2.67/5 stars (12 reviews)

Patients praise

  • Compassionate, supportive, and professional staff
  • Effective treatment and withdrawal management (e.g., MAT)
  • Structured, stable environment beneficial for recovery
  • Access to resources, case management, and peer support
  • Meaningful progress reported by some long-term attendees

Common complaints

  • Long wait times for services
  • Inconsistent communication from staff
  • Facility environment described as restrictive, prison-like, or uncomfortable
  • Frustration with policies, including those related to food, movement, and grievances
  • Concerns regarding changes in programming or detox availability
  • Complaints about medication management or changes in patient requirements

"This BHN facility has its ups and downs to it... The downsides here are only, grievance forms aren't responded to timely. Your not allowed to bring food or beverages on to unit. Very... I’d recommend this program to any and every person with addiction!"

Behavioral Health Network (BHN) patient review

"Some people want to go straight from detox into a sober house, but if you’re honest with yourself, you probably aren’t ready for that much freedom yet. It never worked for me... I needed to take baby steps first. It’s hard work, but coming here was so worth it."

CHD Two Rivers Recovery Center for Women resident testimony

"This place deserves less than one star! What a... please explain what is the point of shutting off ones medication to get a person to do what you want? That's exactly what they did..."

ServiceNet Inc. Greenfield Outpatient Clinic patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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