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About

The Community Health Center of Franklin County (CHCFC) is a nonprofit health care organization based in Greenfield, MA, founded in 1997. It operates 5 offices across western Massachusetts (including Greenfield HQ and Orange/Turners Falls locations) and provides comprehensive primary care services, with additional patient resources such as insurance assistance, transportation, and a patient portal. CHCFC also supports dental services as part of its care offerings and posts job listings for roles like dental and medical front desk staff. For dental-specific needs or appointments, contact CHCFC through their main phone line (413-325-8500) or visit chcfc.org.

Clinic Type

Dental

Address

164 High St, Greenfield, MA 01301; 102 Main, Greenfield, MA 01301; 119 New Athol Road, Orange, MA 01364

Phone

(413) 325-8700; (413) 325-8500; (978) 544-1576

Email

humanresourcesg@chcfc.or

Opening Hours

Call in hours start at 8:00 am for urgent care; appointments booked same day on a first-come, first-served basis until full

Telehealth

telehealth available via patient portal and online resources (links: https://www.chcfc.org/patientportal-telehealth)

Emergency Care

Urgent dental care at BFMC with same-day access via call-in process

Services Offered

  • preventive dental care
  • restorative dental care
  • emergency dental care
  • pediatric dentistry
  • adult dentistry
  • sealants and fillings
  • extractions (including wisdom teeth)
  • root canals
  • crowns
  • dentures
  • silver diamine fluoride treatments

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for Greenfield Dental Clinic?

Greenfield: Hours vary by location; generally Mon-Fri 7:00 am–5:30 pm and Tue 7:00 am–5:00 pm (specifics listed under Greenfield and BFMC in the site).

What are the hours for Orange Dental Clinic?

Orange: Hours 7:30 am–5:30 pm, with phone lines open at 8:00 am for urgent care.

What is the address for Greenfield locations?

164 High St, Greenfield, MA 01301 and 102 Main St, Greenfield, MA 01301.

What is the address for Orange location?

119 New Athol Road, Orange, MA 01364.

How can I access urgent dental care?

We provide same-day access for dental emergencies through a new call-in process; call in hours start at 8:00 am and appointments are booked same day on a first-come, first-served basis until full.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestProsInTown: Reviews (61) on BestProsInTown; overall portrayal includes both praise and some negatives (61)
  • Yelp: Not stated in the provided snippet; at least one strongly negative review excerpt (Not stated in the provided snippet)
  • Mr Product Reviews: 3.0 out of 5.0 (4 reviews (out of 4))

Patients praise

  • Care described as thorough and informative by some patients
  • Staff/providers described as kind, personable, professional, and skilled
  • Emergency dental clinic described as providing free dental care to those in need

Common complaints

  • Perceived management issues / aggravation (one Yelp excerpt)
  • Negative interactions with receptionist/staff disconnect (Mr Product Reviews)
  • Claims of unnecessary procedures/fraudulent practices and appointment cancellations (Mr Product Reviews)
  • Some mention of being busy and possible lateness/wait-time issues

"“I had my first appointment with Dr. Bashaer Abosalem. She was very thorough and informative… She was also very kind and personable.”"

— localitybiz.com review snippet

"“I wouldn't recommend this place to anyone. Save yourself some aggravation.”"

— Yelp review excerpt

"“The reviewer… mentioned a negative interaction with the receptionist… left them feeling disconnected.”"

— mrproductreviews.com summary of a mixed experience

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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