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About

Quest Diagnostics is a public medical and diagnostic laboratory company (NYSE: DGX) founded in 1967 and headquartered in Secaucus, NJ. It operates globally (42 countries) with about 14,319 employees and annual revenue around $11.0 billion. Main offerings include clinical laboratory testing and related diagnostic services. For contact or location-specific inquiries, their general wellness line is wellness@questdiagnostics.com and phone support is +1 866-697-8378. The user’s queried address (740 W Green Meadows Dr, Greenfield) is not listed among Quest Diagnostics’ known US locations; the company’s confirmed addresses are in Secaucus, NJ, United States. If you need a precise, up-to-date nearby location, I can look up the closest Quest Diagnostics patient service center to Greenfield, IN.

Clinic Type

Laboratory Services

Address

740 W Green Meadows Dr, Greenfield, IN 46140

Phone

(866-697-8378

Email

Wellness@QuestDiagnostics.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ComplaintsBoard: 1.3/5 (Company-wide on ComplaintsBoard) (492 (Company-wide))
  • ConsumerAffairs: 1.7/5 (Company-wide on ConsumerAffairs)

Patients praise

  • Professional and kind staff at this specific location
  • Clean and well-maintained facility
  • Efficient and quick service experience reported by some patients

Common complaints

  • Difficulty reaching human customer service
  • Confusing billing and payment processes
  • Issues with online appointment scheduling systems
  • Reports of long wait times at some locations
  • Inconsistent quality of care reported nationally

"Great experience again today! I am high anxiety and yes I'm scared of needles too. I always use this lab because they are super clean, quick, do a great job and ... super nice staff!"

Yelp / MapQuest reviews for Greenfield location

"They closed the receptionist window—there is no human contact at all anymore. Everything pushed to a machine, and it’s simply not working."

Trustpilot review (general company experience)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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