Baystate Rehabilitation Care - Greenfield
Physical Therapy • Greenfield, MA • Since 1895
About
Baystate Franklin Medical Center (BFMC) is a nonprofit hospital in Greenfield, MA, part of Baystate Health. Founded in 1895, BFMC provides comprehensive, close-to-home healthcare services and operates with about 101 employees. Key details: - Location: 164 High St, Greenfield, MA; serves the Greenfield area with related Baystate Health network resources - Focus: Hospital and healthcare services (not limited to rehabilitation; BFMC is the broader medical center) - Contact: 413-773-0211 - Website: baystatehealth.org/locations/franklin-medical-center Note: The provided page highlights BFMC as a healthcare facility within Baystate Health, but does not specifically detail rehabilitation programs or a dedicated “Baystate Rehabilitation Care” in Greenfield. If you’re seeking rehabilitation services in Greenfield, you may want to check Baystate Franklin Medical Center’s rehabilitation or outpatient services on their site or contact them directly for program-specific information.
Clinic Type
Physical Therapy
Address
48 Sanderson Street, Floor 1, Greenfield, MA 01301
Phone
413-794-5600
Medical.StaffOffice@baystatehealth.org
Opening Hours
- Sunday: Closed - Saturday: Closed - Friday: 7:30 am - 4:30 pm - Thursday: 7:30 am - 6 pm - Wednesday: 7:30 am - 6 pm - Tuesday: 7:30 am - 6 pm - Monday: 7:30 am - 6 pm
Website
https://www.baystatehealth.org/locations/health-and-wellness-center-greenfield/rehabilitation-care
Telehealth
Virtual care/telehealth remain available
Services Offered
Team
Insurance & Payment
—
Pay My Bill, multiple bill payment options, participate in most insurance programs in our area
Languages Spoken
FAQs
What services are offered?
A full range of rehabilitation services including physical therapy, occupational therapy, speech-language pathology, and audiology.
What services are offered at Baystate Rehabilitation Care in Greenfield?
Baystate Rehabilitation Care provides a full range of rehabilitation services to help pediatric and adult patients regain function and achieve recovery.
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: positive
- HealthyHearing.com: 4.86/5 (21)
- BeFitHealthClubs.com/Catalog: 5/5 (1)
Patients praise
- Professional, knowledgeable, and thorough clinical staff
- Respectful, supportive, and empathetic patient care approach
- Effective patient education and guidance during treatments
- Upbeat and optimistic staff demeanor
Common complaints
- Inconsistent patient communication (e.g., lack of eye contact or direct interaction during appointments)
- Dissatisfaction with the telephone system
"Over the years my experience with Baystate Rehabilitation/Audiology has been exceptional. I have always been treated with respect and thoughtful care... She is knowledgeable, professional and thorough."
— HealthyHearing.com reviewer"I was very disappointed that Julie Fisher would not see me today and simply left information with the receptionist... I left the office feeling totally disrespected and underserved."
— HealthyHearing.com reviewer"Julie is great. excellent care. Phone system is not great though."
— HealthyHearing.com reviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Deborah R. Chesser - Physical Therapist in Greenfield, MA — May 14, 2026
- Baystate Franklin nurses union seeks to maintain staffing minimums in new contract - Greenfield Recorder — Feb 18, 2026
- Impasse in contract talks may lead to Baystate Franklin nurses strike - Greenfield Recorder — May 14, 2026
- Baystate Franklin nurses speak out against hospital layoffs - Greenfield Recorder — Jun 18, 2026
- Greenfield City Council Unanimously Approves Resolution Supporting Baystate Franklin Nurses Fighting for a Fair Contract and Safe Patient Care — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
More physical therapy clinics in Greenfield
MVPT Physical Therapy is a physical therapy provider with its headquarters in Bedford, UK, and a presence in the United States (Topsham, ME and Bedford, MA). They offer one-on-one outpatient orthopedic physical therapy and speech-language services, led by physical therapists. The company serves communities in Maine, Massachusetts, New Hampshire, and New York and emphasizes high standards of care and patient-centered service. Contact: info@mvptnh.com; phones 833-371-0011 or +1 207-729-164. Note: Based on the available page, there is no specific Greenfield, MA location listed. If you’re seeking Greenfield, MA, you may want to confirm current U.S. office openings or nearest location.
ATI Physical Therapy is a wellness and physical therapy provider offering in-clinic, online, and hybrid therapy with personalized care plans. The company, founded in 1996 and headquartered in Downers Grove, IL, operates across 8 countries and has over 3,200 employees. It provides physical therapy services aimed at improving mobility and recovery, with multiple U.S. locations, including offices in Bolingbrook and Downers Grove, Illinois. If you’re seeking ATI PT services specifically at 4861 S 27th St, Greenfield, WI, this page confirms ATI’s broader presence and services but does not list a Greenfield, WI location. For exact Greenfield availability, contact ATI PT directly at their phone numbers (855-432-5458 or 855-205-4916) or visit atipt.com to locate the nearest clinic.
Community Health Network offers comprehensive physical therapy and rehabilitation services, including inpatient and outpatient options, across its facilities. The Greenfield location provides physical therapy focused on recovery and mobility improvement, with access to the network’s related specialties (orthopedics, sports rehab, and rehabilitative services) as part of a broader continuum of care. If your query is specifically about Greenfield PT services, you can expect assessment, individualized treatment plans, and coordination with physicians and other CHN specialists.
Comparing your options?
See other physical therapy clinics in Greenfield, or search the full directory by insurance, ratings, and more.

