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Summary: - Baystate Franklin Medical Center (BFMC) is a nonprofit hospital in Greenfield, MA, part of Baystate Health. - It provides local, comprehensive healthcare and has been serving since 1895. - Key details: address 164 High St, Greenfield; phone 413-773-0211; website baystatehealth.org/locations/franklin-medical-center; LinkedIn: Baystate Franklin Medical Center. - Workforce: about 101 employees; mainly U.S.-based with a small presence in Costa Rica. Departments include Medical, Operations, Administrative, Education, Marketing, Technical, and more. - Notable leadership roles include Venu Ganipisetti (Chief of Hospital Medicine) and program directors such as Josefa Scherer and Jablonski Linda. - Tech and systems used: Cerner, Imprivata, Cortext, Synapse, among others. - Category focus: healthcare, patient safety, medical center in Greenfield, Massachusetts. Context for your query (Baystate Sleep Medicine in Greenfield): - The provided page centers on BFMC overall operations and lacks specific information about a Sleep Medicine service. If you need details on Baystate Sleep Medicine in Greenfield, I can search for or summarize the Sleep Medicine program at BFMC or the broader Baystate Health system, including services, locations, hours, and contact info.

Clinic Type

Sleep Medicine

Address

48 Sanderson Street, Suite 102, Greenfield, MA 01301

Phone

413-787-5713

Email

Medical.StaffOffice@baystatehealth.org

Opening Hours

Tuesday 8:00 AM – 5:00 PM; Wednesday 8:00 AM – 5:00 PM; Thursday 8:00 AM – 5:00 PM; Friday 8:00 AM – 5:00 PM; Saturday: Closed; Sunday: Closed

Telehealth

Available for new and follow-up appointments by video

Services Offered

  • Sleep medicine
  • Sleep diagnostics
  • Neurodiagnostics
  • Pediatric sleep medicine
  • Virtual care (telemedicine)

Technology & Equipment

  • state-of-the-art diagnosis and treatment options
  • Neurodiagnostics and Sleep Center

Insurance & Payment

  • most insurance programs in our area

multiple bill payment options, Pay My Bill

Languages Spoken

  • English

FAQs

What are the hours of operation?

- Monday: 8 am - 5 pm - Tuesday: 8 am - 5 pm - Wednesday: 8 am - 5 pm - Thursday: 8 am - 5 pm - Friday: 8 am - 5 pm - Saturday: Closed - Sunday: Closed

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (Baystate Franklin Medical Center): 4.6 / 5 (21)

Patients praise

  • Professional and attentive staff at affiliated locations
  • Good patient experience ratings at the broader facility level

Common complaints

  • Opaque screening processes
  • Concerns regarding quality of care

"It was extremely opaque. I was not told what screening tool was being used or what the rating scale was."

— US Sleep Clinics Directory

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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