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About

Carolina Pediatrics of the Triad is a private pediatric medical practice based in Greensboro, NC, with four offices nationwide in the U.S. The practice offers comprehensive pediatric care, including routine well and sick visits, vaccines, mental health services, on-site lab testing, lactation consulting, and Healthysteps. It operates from the Greensboro HQ at 2707 Henry Street and has been serving families for over a century. Recent news notes Dr. Rozita Akhbari joining the practice (June 2024). Website: cptriad.com. Contact: 336-574-4280.

Clinic Type

Pediatrics

Address

2707 Henry St, Greensboro, NC 27405

Phone

336-574-4280

Email

familyconnect@cptriad.com

Opening Hours

Weekdays 8:30 AM–5:00 PM; Weekends 9:00 AM–12:00 PM; Phones available 8:00 AM (lunch 12:30–1:30 PM)

Telehealth

Yes (Klara secure messaging; telehealth links and 24-hour nurse line referenced)

Emergency Care

On-call nurse line; emergency contact (336) 574-4280; on-call physician for emergent matters

Services Offered

  • Pediatric care
  • Well-child visits
  • Sick-child visits
  • Vaccinations
  • On-site lab testing
  • Mental health care
  • Lactation consulting
  • Growth monitoring
  • Emergency care? (emergency info exists)
  • Breastfeeding support
  • Newborn/parent resources
  • Patient education/health library
  • Healthy Steps program
  • Pediatric care team
  • New patients welcome
  • New parent orientation
  • Family liaison
  • Community engagement
  • media/news/updates
  • Online scheduling
  • Telehealth not explicitly stated
  • 24-hour nurse line
  • Same-day sick visits availability (note about possible unavailability)

Team

  • Dr. Melissa Newell — M.D., F.A.A.P.

Insurance & Payment

Online scheduling, Heritage of accepting traditional pediatric insurance (implied)

Languages Spoken

FAQs

Online Scheduling

For non-urgent appointments, use the online scheduling tool: https://z3-rpw.phreesia.net/ApptRequestForm.App/#/form/5d58f144-997a-4da4-8c02-aaa910a13f22

24-Hour Nurse Line

Our nurse line is here to assist you if your child is unwell. During office hours, select the nurse option when calling. After hours, call our office to be routed to a nurse, or use the message link: https://www.cptriad.com/24-hour-care

Text Us via Klara

Secure HIPAA-compliant texting platform monitored during office hours: https://www.cptriad.com

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Facebook: 96% recommend (312 reviews) (312 reviews)
  • Apple Maps (via Yelp): 67% (9 ratings)

Patients praise

  • Friendly and helpful staff
  • Quality of care and professional, thorough physicians who listen to patients/parents
  • Efforts to accommodate same-day appointments for sick children

Common complaints

  • Long wait times to see the doctor despite being placed in a room quickly
  • Difficulty scheduling appointments for multiple children at convenient times

"Been here for 8 years and the entire staff is fantastic! They literally go out of their way to ensure that not only the patient is well cared for but parents as well."

Carolina Pediatrics of the Triad website reviews

"I really do love the doctors and the staff but when you’re waiting an hour to be seen while trying to keep your 2 under 2 kids entertained it can get pretty aggravating."

TrustReviewers.com

"They don't rush; they listen, ask the right questions, and offer well-thought-out diagnoses."

Facebook reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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