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New Directions Mental Health's Greensburg, PA clinic at 410 Pellis Rd offers therapy, psychiatry, medication management, and Spravato® treatment for children, adolescents, and adults through in-person and telehealth services. The clinic accepts most major insurance plans including Medicaid and Medicare, with a clinical team of licensed therapists, board-certified psychiatrists, psychiatric nurse practitioners, and physician assistants.

Clinic Type

Mental Health Counseling

Address

410 Pellis Rd, Greensburg, PA 15601

Phone

(724) 300-8078

Email

—

Opening Hours

4:30 pm 8:30 am – 4:30

Telehealth

Available

Services Offered

  • Mental health counseling
  • Psychiatry
  • Medication management
  • Spravato® treatment
  • Telehealth

Technology & Equipment

  • Telehealth

Team

  • Kristin Cline, LPC, CAADC, SAP, BC-TMH — Clinic Director

Insurance & Payment

  • Medicaid
  • Medicare
  • Optum
  • Cigna
  • Aetna
  • TRICARE
  • Highmark
  • UPMC
  • Medicare (repeated in list within page)
  • Community Care
  • Intergroup
  • United Healthcare
  • Peak Health
  • Carelon
  • Greensburg, PA
  • Medicaid for Psych & Therapy Services

The insurance plans listed reflect acceptance across New Directions Mental Health as a whole. Acceptance varies by clinic; confirm coverage with central intake.

Insurance, Medicaid, Medicare, Private pay, Self-pay

Languages Spoken

—

Current Offers

New patient offer

FAQs

What services are available at the Greensburg location?

Therapy, psychiatry, medication management, and Spravato®, with in-person and telehealth options.

Is this location in-network with insurance plans?

Yes, most major insurance plans are accepted here; acceptance varies by clinic.

What is the address of the Greensburg clinic?

410 Pellis Rd, Greensburg, PA 15601

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (New Directions Mental Health): 4.2/5 stars (97 reviews)
  • Healthgrades (Diane Kerrigan, LPC): 4.9/5 stars (9 reviews)
  • Rehab.com (Forge Health): 3.05/5 stars (40 reviews)
  • Birdeye (Good Thoughts Therapeutic Services): 4.6/5 stars (11 reviews)

Patients praise

  • Some providers are described as empathetic, knowledgeable, and life-saving
  • Positive feedback regarding thoroughness and responsiveness of specific individual practitioners
  • Occasional mention of staff being kind or helpful in specific instances

Common complaints

  • Poor office communication and responsiveness (difficulty reaching staff, unreturned calls)
  • Billing issues and lack of transparency
  • Perceived rudeness or lack of empathy from staff and some providers
  • Inflexible policies (e.g., rigid scheduling, inability to switch providers, immediate discharge for missed appointments)
  • Negative experiences with medication management or treatment planning
  • Concerns regarding the physical environment and quality of care in inpatient settings

"Had she not invested time to know me...I would be dead. I had a plan and a will to die. When I went in she hugged me and took me to the crisis center and stayed with me until I was admitted."

— Healthgrades (Diane Kerrigan, LPC patient)

"They discharge patients after 16 years of going there, because of a missed appointment. Save your time and go somewhere else. A place that actually cares about your well being."

— LocalityBiz (Family Behavioral Resources patient)

"I’ve been trying to reach someone for months and they all turn to dead ends. No one answers or gets back to you but you get emails and texts that further action will be taken. Absolute horrible business."

— Rehab.com (Forge Health patient)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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