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Medical Group of the Carolinas - Urgent Care - Pelham in Greenville, SC offers urgent care services for illnesses and injuries on short notice, along with video visits. The practice accepts most medical insurance plans and welcomes walk-in patients during extended weekday hours, with payment requested at the time of service.

Clinic Type

Urgent Care

Address

3611 Pelham Road

Phone

864-530-3500

Email

—

Opening Hours

Weekdays with extended hours; walk-in welcome without an appointment

Telehealth

Available (virtual care and video visit options)

Services Offered

  • Urgent Care
  • Primary Care
  • Telehealth
  • Virtual Care
  • Chronic disease management (inferred general services)
  • Wellness and prevention (inferred)
  • Appointments
  • Walk-in care

Technology & Equipment

  • MyChart patient portal
  • Electronic Health Record (EHR)
  • PPC-PCMH NCQA recognition

Team

  • Jamie Kilcoyne, Family Medicine — NP

Insurance & Payment

  • We are participating providers for most medical insurance plans (inferred)

Please contact insurance company or patient access to verify provider network for your plan.

Payment required at time of service, Co-pays required for insured patients

Languages Spoken

  • English

Pricing

  • Co-pays required for insured patients
  • Call for fee details 864-596-1001 or 800-281-5346 (billing)

FAQs

What insurance plans are accepted?

We are participating providers for most medical insurance plans; verify with your insurance or patient access.

How are office visit payments handled?

Payment for all office visits at time of service; co-pays for insured patients.

What are the Urgent Care hours?

Tuesday: 7:00 a.m. - 9:00 p.m.

What is the address for Medical Group of the Carolinas - Urgent Care - Pelham?

3611 Pelham Road, Greenville, SC 29615

What is the phone number?

Call 864-530-3500

What insurance is accepted?

We are participating providers for most medical insurance plans. Please contact your insurance company or a patient access representative to confirm provider status for your plan.

Do I need to pay at the time of service?

We request payment for all office visits at the time of service. Co-pays are required for all insured patients.

What documents should I bring to visit?

Current medications; Medication reconciliation form if needed; Photo ID; insurance, Medicare or Medicaid ID card; Co-payment; Prior medical records including documentation of allergies, chronic conditions, treatments or surgeries; Questions for your doctor.

What resources are available for scheduling?

Current patients can schedule appointments by phone, or use the MyChart patient portal or app to see available times.

Can I obtain or transfer medical records?

To obtain or transfer detailed medical records, contact the Medical Records Office at 864-560-6273.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • MapQuest: 11 reviews on MapQuest (total score not specified) (11)
  • LocalityBiz: 1/5 stars (representative of mixed experiences in cited sample) (Not explicitly totaled but cited in sample)

Patients praise

  • efficient and fast service for many patients
  • friendly and professional staff, nurses, and doctors
  • clean facility and comfortable waiting environment
  • effective and timely care for common ailments

Common complaints

  • occasional high patient volume during peak hours leading to longer wait times
  • concerns regarding diagnostic accuracy in specific cases
  • frustration with treatment plans or perceived lack of thorough testing
  • dissatisfaction with medication interactions or prescriptions given

"Staff, nurses, and doctors are kind, smart and always take their time. The lobby is clean... Wait time has always been less than 20 minutes."

— LocalityBiz patient review

"The doctor came in and told me I had tonsillitis without testing for flu, strep, or Covid... 24 hours later I was in the ER... The ER told me to stop taking the antibiotic and that I had Covid, not tonsillitis."

— LocalityBiz patient review (negative experience)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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