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About

Prisma Health is South Carolina’s largest private, nonprofit healthcare system, founded in 2017 and headquartered in Greenville. It operates as a nonprofit hospital and health care provider serving more than 1.2 million patients annually, with revenue around $5.3B and a workforce of about 7,546. The system aims to improve clinical quality, access to care, and patient experience while addressing healthcare costs, across facilities in Greenville and Columbia markets. Contact: 1-844-447-3627. Main website: prismahealth.org. Offices: HQ at 300 E McBee Ave, Greenville, SC 29601.

Clinic Type

Orthopedics

Address

315 Medical Parkway Suite 100 Greer, SC 29650

Phone

+1 864-454-7422

Email

careers@prismahealth.org

Opening Hours

8 AM–5 PM

Services Offered

  • Orthopedics

Insurance & Payment

Languages Spoken

FAQs

Schedule an appointment

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Fees and insurance

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Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Prisma Health official doctor search portal: Average ratings for individual providers at the clinic typically range from 4.8 to 4.9 out of 5 stars based on hundreds of reviews each. (Individual providers have substantial review counts, often ranging from dozens to over 900 ratings per provider.)
  • Third-party business aggregate sites: Low/mixed individual feedback found on third-party aggregate sites. (Limited (e.g., 3 reviews cited for a related entity).)

Patients praise

  • High-quality orthopedic surgical expertise (specifically for rotator cuff and shoulder replacement)
  • Personable and skilled surgeons
  • Effective pain management outcomes for surgical patients
  • Positive overall experiences reported by some patients with multiple providers at the location

Common complaints

  • Long wait times in exam rooms
  • Unclear communication regarding billing surcharges (specifically "Shift" after-hours fees)
  • Perceived lack of concern from medical staff during appointments

"Dr. Lonergan has done rotator cuff surgery on my husband, both shoulders and one of mine. He is a great surgeon and very personable."

Nextdoor (Patient review)

"I was taken back at 9:10 but left waiting in the exam room for an hour and a half total! Never saw Dr. Kocol... She didn’t seem overly concerned."

Unilocal (Patient complaint)

"I felt like it was adequate but because it was Shift, I felt like it was rushed. ... billing management [regarding] the $45 surcharge."

Unilocal (Patient complaint)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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