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About

Summary: St. Thomas Community Health Center is a Federally Qualified Health Center (FQHC) based in New Orleans, Louisiana, offering comprehensive primary and preventive care to insured and uninsured patients. It operates as a patient-centered medical home (Level 3) and provides a wide range of services including Internal Medicine, Pediatrics, OB/GYN, Mammography, Optometry, Cardiology, Nephrology, Rheumatology, and Mental Health. The center prioritizes same-day/next-day appointments for established patients and accepts most private insurance, Medicaid, Medicare, and GNOCHC, with sliding-scale options for uninsured/underinsured. It has seven locations in the U.S. (primarily New Orleans), with its headquarters at 1020 St. Andrew St., New Orleans, LA 70130. If you’re specifically seeking Gretna, note that the listed locations are in New Orleans; there is no Gretna address shown in the provided details. For appointment scheduling, call 504-592-3940.

Clinic Type

Primary Care

Address

Gretna, LA (St. Thomas Gretna location)

Phone

+1-504-529-5558

Email

info@stthomaschc.org

Opening Hours

Various locations open 7:30am - 4:30pm; calls open at 7:00am

Telehealth

Available via online options (see https://www.stthomaschc.org/online-options/)

Emergency Care

Not specified

Services Offered

  • primary care
  • cardiology
  • infectious diseases
  • urgent care (primary care focus)
  • pediatrics
  • women’s health
  • prenatal/postpartum
  • birth control
  • pharmacy services
  • eye/vision (optometry)
  • HIV/AIDS treatment and prevention
  • hepatitis C
  • hypertension program
  • pre-exposure prophylaxis (PrEP)
  • telehealth/online options
  • care for uninsured/underinsured (sliding scale)
  • HRSA-designated Federally Qualified Health Center (FQHC)

Team

  • St. Thomas Community Health Center Team — Medical staff / providers

Insurance & Payment

  • Medicaid
  • Medicare
  • private insurance
  • sliding scale for uninsured or underinsured

Accepts Medicaid and Medicare; sliding scale pricing for uninsured/underinsured

sliding scale, insurance-based payments, self-pay, varied pricing options

Languages Spoken

  • English
  • Spanish

Pricing

  • sliding scale for uninsured/underinsured
  • typical payment options via insurance or self-pay

FAQs

Is St. Thomas Gretna an FQHC?

Yes, it is a Federally Qualified Health Center (FQHC) designated by HRSA.

Would you prefer an in-person or telemedicine appointment?

Options: In-Person or Telemedicine

Would you prefer a Spanish-speaking provider & care team?

Options: Yes / Sí or No / No

What is your email address?

[Prompted field in form; not specific answer provided]

Awards & Accreditations

  • HRSA-designated FQHC (Federally Qualified Health Center)

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • HelpConnectUsa: 4/5 (22)
  • Facebook: 76% recommend (43 reviews)

Patients praise

  • Knowledgeable and compassionate doctors
  • Helpful and professional staff members
  • Convenience of obtaining appointments when others were unavailable
  • Quality of care for long-term health management

Common complaints

  • Long wait times, even with appointments or for walk-ins
  • Unprofessional or uncaring behavior by some administrative or lab staff
  • Issues with appointment scheduling and communication of necessary documentation
  • Frustration with reaching staff by phone and long hold times

"The clinic encourages walk-ins but will leave you SITTING for hours... I still sat for over 3 hours without any updates to whether or not I would be seen by the doctor."

Patient review via LocalityBiz

"Every interaction with the staff (Gretna, LA ) is professional, helpful and supportive. The difference is that the staff actually care about the patients and they go above and beyond to meet the needs of everyone!"

Patient review via LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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