Emergency Room Care
Emergency Medicine • Groton, CT
Clinic Type
Emergency Medicine
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Pequot Health Center (Birdeye): 3.5 / 5 (274 reviews)
- Pequot Health Center (Yelp): (Multiple negative reviews shown; exact star value not captured in snippet) ((Not captured in snippet))
- Lawrence & Memorial Hospital - Pequot Health Center: Emergency Room Care (Network of Care): (Overall agency rating not stated; only user review quotes) (3 review(s))
- Lawrence + Memorial Hospital (Yelp brand page): 2.2 / 5 (72 reviews)
Patients praise
- Some reviewers describe quick, effective emergency treatment and feeling reassured that it will be their “go to” for emergencies
- Other reviewers praise certain staff (e.g., nurses/diagnostic staff) as wonderful, even when they criticize a clinician’s bedside manner
Common complaints
- Complaints about rude staff, lack of understanding/communication, or poor bedside manner in emergency care
- Complaints about possible misdiagnosis/misdirected care and dismissal of patient concerns
- Long waits or ER process not matching expectations for “fast track”/timing
- Significant billing concerns (very high charges even in-network)
- Facility issues mentioned in reviews (e.g., broken AC; difficulty getting in on weekends when listed as 24 hours)
"“DO NOT GO HERE UNLESS ITS AN EMERGENCY!! Or risk a ridiculously high bill!”"
— Network of Care (Lawrence & Memorial Hospital - Pequot Health Center: Emergency Room Care)"“In and out in less than an hour… Being new to the area this will be our go to if needed.”"
— Network of Care (Lawrence & Memorial Hospital - Pequot Health Center: Emergency Room Care)"“I’ve had wonderful experiences with nurses here but… a doctor completely dismissed my concerns, leading to a misdiagnosis…”"
— Birdeye (Pequot Health Center - 274 reviews)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- UMass Memorial completes Groton ER foundation, will see patients in March 2027 — Feb 12, 2026
- Groton satellite emergency facility set to open January 2027 — Sep 4, 2025
- Unveiling the plans for a Satellite Emergency Facility — Sep 22, 2025
- UMass Memorial to Open New Groton ER in March 2027 - Worcester Today — Feb 12, 2026
- Who Is UMass Memorial? Inside the Network Behind Groton’s New ER | Groton Herald — Sep 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Groton
Yale New Haven Health Urgent Care is a private urgent care network owned by Yale New Haven Health System, with 19 offices across Connecticut and New York. Services are walk-in and 24/7 virtual urgent care for non-life-threatening illnesses and injuries, with on-site X-ray and lab work. Hours generally 8:00 a.m.–8:00 p.m. on weekdays and 9:00 a.m.–5:00 p.m. weekends/holidays, year-round. Parking available; accepts insurance and self-pay. The Groton location is part of the Connecticut footprint, among other offices including Brookfield (HQ), Ridgefield, Mohegan Lake, Baldwin Place, and more. Contact options include multiple phone numbers and a centralized line.
Summary: Pequot Health Center is not mentioned as a separate entity in the provided Lawrence + Memorial Hospital (L&M) content. L&M is a nonprofit, acute-care hospital in New London, CT, affiliated with Yale New Haven Health System, offering outpatient services, same-day surgery, and a wide range of specialties. It serves a broad regional area including Groton and Fishers Island, with 4 offices listed in the New London area. Key facts relevant to Pequot Health Center context: - Lawrence + Memorial Hospital is a private, nonprofit acute care hospital. - Location: 365 Montauk Avenue, New London, CT 06320 (HQ). - Services include critical care, neonatal ICU, inpatient rehab, imaging (CT/MRI), interventional radiology, cardiac rehabilitation, and more. - Part of Yale New Haven Health System; staff >2,400; 280 licensed beds. - Service area covers eastern Connecticut, Groton, Fishers Island, and surrounding regions.
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