Midstate Radiology Associates
Radiology • Groton, CT • Since 1955 • Multiple locations in Connecticut locations
About
Midstate Radiology Associates is a privately held radiology practice based in Meriden, Connecticut (founded 1955). They offer comprehensive imaging services including low-dose digital X-ray, 3T MRI, CT scans, ultrasounds, and 3D mammography, with a focus on women's imaging, screening, and preventative care, as well as interventional radiology. The company operates two offices in the United States (both in Meriden) and employs about 81 staff. Contact: 203.694.8405. Website: midstateradiology.com.
Clinic Type
Radiology
Address
435 Lewis Avenue, Meriden, Connecticut 06451, US
Phone
2036948405
meghan.burgess@hhchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Bill pay, Payment plans? (not specified), Cash, Credit/Debit? (not specified)
Languages Spoken
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FAQs
What services do you offer?
Radiology imaging services including low-dose digital X-ray, CT scans, 3T MRI, ultrasounds, 3D mammograms and interventional procedures.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Public business directories and review sites: Variable, ranging from low (2-3 stars) in some consumer reviews to high organizational performance metrics (top 10% nationally) in corporate reports (Limited total count publicly available; specific employee reviews noted on Glassdoor/Indeed)
Patients praise
- Technical excellence and precision in imaging services
- Compassionate and professional demeanor of radiologists and nurses
- Centralized Patient Access Center aimed at improving customer service
- Emphasis on minimizing wait times and efficient check-in processes
Common complaints
- Frustration with administrative processes including billing confusion
- Difficulties reaching staff by phone for appointments or inquiries
- Long wait times for appointments despite being scheduled in advance
- Reports of rude, impatient, or dismissive staff in specific instances
"The two technicians were rude, impatient, condescending, dismissive, and overall horrible technicians... Life’s too short, use another facility."
— LocalityBiz User Review"We believe in Amazon’s customer service model. We have an access center that Tom correctly identified and developed. It’s now a competitive advantage for us. We’ve invested considerably in access, opening our front door to our customers."
— Radiology Business InterviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Midstate Radiology Associates' Hereditary Cancer Risk Assessment Program Earns National Recognition | Midstate Radiology Associates — Apr 14, 2026
- Midstate Radiology Associates, LLC Featured at National Breast Cancer Conference for Expanding Access to Genetic Testing | Midstate Radiology Associates — Aug 22, 2025
- Midstate Radiology Associates, LLC. Takes over Radiology Services at Windham Hospital — Aug 1, 2025
- Midstate Radiology Associates, LLC. to Provide Radiology Services at Middletown Imaging (DBA - Open MRI of Middletown) — Jan 7, 2026
- Midstate Radiology takes over radiology services at Windham Hospital | News | thechronicle.com — Aug 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
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