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About

Yale New Haven Health Urgent Care is a private urgent care network owned by Yale New Haven Health System, with 19 offices across Connecticut and New York. Services are walk-in and 24/7 virtual urgent care for non-life-threatening illnesses and injuries, with on-site X-ray and lab work. Hours generally 8:00 a.m.–8:00 p.m. on weekdays and 9:00 a.m.–5:00 p.m. weekends/holidays, year-round. Parking available; accepts insurance and self-pay. The Groton location is part of the Connecticut footprint, among other offices including Brookfield (HQ), Ridgefield, Mohegan Lake, Baldwin Place, and more. Contact options include multiple phone numbers and a centralized line.

Clinic Type

Urgent Care

Address

220 Rt 12, Groton, CT 06340

Phone

860-650-3848

Email

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Opening Hours

Mon – Fri: 8 am - 8 pm; Weekends: 9 am - 5 pm

Telehealth

Yes (24/7 virtual care)

Services Offered

  • Allergies
  • Asthma
  • Cold and Flu
  • COVID-19 Testing
  • Ear Infection
  • Skin Infection and Rash
  • Sore and Strep Throat
  • STD Testing
  • UTI and Yeast Infections
  • General Illness
  • Minor Injuries
  • Lab Services
  • Pediatrics
  • Walk-In Physicals
  • X-Ray
  • Virtual Care
  • Sports/Camp & School Physicals
  • Walk-In Urgent Care
  • Urgent Care Services

Team

  • Not specified — Urgent Care Facility

Insurance & Payment

  • Accepted Insurance (through Yale New Haven Health)

Accepted insurances page referenced

Walk-in, Online booking, Billing accepted as part of Yale New Haven Health System

Languages Spoken

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FAQs

What are the hours of operation?

Mon – Fri: 8 am - 8 pm; Weekends: 9 am - 5 pm.

Do you offer virtual care?

Yes, there is 24/7 virtual care available to meet with a provider now.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • PhysicianOne/YNHH Urgent Care platform: 4.2 to 4.6 (based on aggregated PhysicianOne/YNHH historical ratings) (Not explicitly stated total count)

Patients praise

  • Professional and caring staff (front desk, nurses, and doctors)
  • Clean and comfortable facility environment
  • Reasonable wait times and transparent communication regarding wait times
  • Thorough medical examinations and knowledgeable providers

Common complaints

  • Some patients noted that service can take time, particularly for specific services like drug screens

"All staff, from registration to nurse, PA, and Dr. were extremely caring and compassionate - and thorough. I’ve had only positive experiences in my visits to this location."

— us.a-better-place.com

"The overall care I received was excellent! I also appreciate your affiliation with Yale New Haven Hospital."

— PhysicianOne Urgent Care website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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VerifiedOnline bookingEmergency care

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