Live
Read more

About

PACT Primary Care - Guilford refers to Physicians Alliance of Connecticut (PACT), a multi-specialty medical group based in Branford, CT, with over 100 physician members and 3 US offices. They provide management services to preserve private practices in southern Connecticut. The Guilford location indicates PACT clinicians, including primary care and specialists, serve patients in Guilford as part of PACT's network. Contact info: info@pactmd.com, phone (203) 488-7228. Headquarters: 322 E Main St, Branford, CT 06405.

Clinic Type

Family Medicine

Address

1591 Boston Post Road, Suite 100, Guilford, CT

Phone

203-689-5186 / 475-900-9800

Email

dmontesi@pactmd.com

Opening Hours

Monday–Friday 9:00 am–5:00 pm (Closed 12:00–1:00 pm)

Services Offered

  • Family Medicine
  • Primary Care
  • Medical services at Guilford location

Insurance & Payment

Languages Spoken

FAQs

What are the clinic hours?

Monday: 9:00 am — 5:00 pm Tuesday: 9:00 am — 5:00 pm Wednesday: 9:00 am — 5:00 pm Thursday: 9:00 am — 5:00 pm Friday: 9:00 am — 5:00 pm Closed for lunch from 12:00 - 1:00 pm

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, HealthGrades, Google: Generally favorable regarding specific doctors (referenced via HealthGrades/Google) (Not explicitly listed as a total count for this location)

Patients praise

  • High appreciation for individual physicians and medical providers
  • Providers described as attentive, thorough, caring, and professional
  • Some patients report smooth experiences with scheduling, referrals, and follow-ups with specific teams

Common complaints

  • Reports of rude or unhelpful administrative staff and lack of "bedside manner" from non-physician staff
  • Internal employee reports of poor management and unfair treatment at the organization level

"While our Doctor is wonderful, everything no else about Pact is awful. they have no bedside manner and are quite rude. Zero personal touch."

Yelp

"Dr. Lena Wu Rivas is by far the best Medical provider I have seen in my 61 years. She is always friendly, thoughtful, and puts our concerns first."

HealthGrades

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More family medicine clinics in Guilford

Guilford, CT·Family Medicine

ProHealth Physicians is a premier, physician-led primary care organization in Connecticut, with over 90 locations serving more than 380,000 people statewide. The Guilford Family Medicine office is part of ProHealth Physicians, offering primary care for adults (and likely ages 18+ as noted for recent staff). The organization emphasizes physician-led care, patient-centered visits, and a positive work culture. ProHealth is part of OptumCare.

VerifiedOnline bookingSince 1997
Guilford, CT·Family Medicine

Northeast Medical Group (NEMG) is a nonprofit medical foundation affiliated with Yale New Haven Health System, offering a range of services through more than 130 community practices across Connecticut, Rhode Island, and Westchester County, NY. NEMG provides family medicine, internal medicine, pediatrics, and other specialties, with ambulatory care supported by Yale New Haven Health resources and partner hospitals (Yale New Haven Hospital, Bridgeport Hospital, Greenwich Hospital, Lawrence + Memorial, Westerly). Headquartered in Bridgeport, CT (226 Mill Hill Ave, Bridgeport, CT 06610), NEMG also operates four offices including Trumbull and Stamford, and has a presence in Guilford through affiliated physicians and services. For specifics on the Guilford location or related family medicine services, visit northeastmedicalgroup.org.

VerifiedOnline bookingSince 2010

See all family medicine clinics in Guilford

Comparing your options?

See other family medicine clinics in Guilford, or search the full directory by insurance, ratings, and more.

More Family Medicine Clinics