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About

Summary: Premier Family Care is a privately held health care provider with three offices in Alabama (Arab HQ, Blountsville, and Guntersville). They offer family medical services including women’s preventive health, weight loss, DOT physicals, newborn care, on-site lab and X-ray, minor trauma care, and patient portal access. The Guntersville location is one of their three Alabama offices, serving the local community with the same range of services. Company headquarters: Arab, AL. Key details: small workforce (2 employees), multiple locations, on-site diagnostic capabilities, and active hiring in 2023.

Clinic Type

Family Medicine

Address

20 S Main St, Arab, Alabama 35016, US

Phone

8335862324

Email

contact@pfcarab.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family Medical Care
  • Newborn Care
  • Women’s Preventative Health
  • DOT physicals
  • On-site Lab
  • On-site X-rays
  • Minor Trauma care
  • Pediatric care
  • Immunizations
  • Well-baby checkups
  • Sick visits
  • Checkups for all ages
  • Pap smears
  • Mammograms
  • Colonoscopies

Technology & Equipment

  • On-site lab
  • On-site x-ray machine
  • High-tech equipment

Team

  • Premier Family Care Team, Board-certified professionals — Staff

Insurance & Payment

  • Medicaid
  • Medicare
  • Most insurances

Medicare and Medicaid provider; accepts most insurances for patient convenience.

Cash, Credit Card, Insurance, Medicaid, Medicare

Languages Spoken

Current Offers

New patients welcome

FAQs

Do you accept new patients?

Yes, new patients are welcome and same-day/next-day appointments available.

What areas do you serve?

Arab, Guntersville, Blountsville, and surrounding areas.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.2 out of 5 stars (272 reviews (aggregated across platforms))

Patients praise

  • Knowledgeable and caring doctors
  • Positive bedside manner and clear communication by some staff
  • Friendly and welcoming office atmosphere in some reports

Common complaints

  • Unprofessional or rude staff behavior
  • Difficulty with appointment scheduling and wait times
  • Perceived lack of empathy or poor bedside manner in some instances
  • Issues with prescription management and office hours communication

"Used to be a great place to go for healthcare but since they got their new office they have become very rude and unprofessional! I needed a new prescription... I'll be finding a new healthcare provider don't recommend them to anyone"

Birdeye review by randy l.

"The doctors are very knowledgeable and caring, taking the time to explain everything so you understand."

Patient review cited via OBGYN Finder

"This office is horrid. If you need to be seen you will wait a month and the staff is very unfriendly."

Yelp user review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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