HMH - John Theurer Cancer Center - Hackensack Meridian Health
Cancer Center • Hackensack, NJ • Since 2016
About
Summary: Hackensack Meridian Health (HMH) is a nonprofit New Jersey health system formed in 2016 from the merger of Hackensack University Medical Center and Meridian Health, now the state’s largest provider after acquiring JFK Medical Center and Englewood Health. Headquartered in Edison, NJ, HMH operates a network of academic centers, acute care facilities, and research hospitals, affiliated with the Hackensack Meridian School of Medicine. Services include convenient locations, online appointment booking, virtual visits, and patient bill pay. Key leadership includes CEO Robert C. Garrett. The organization aims to deliver an integrated healthcare network across New Jersey and maintains teaching programs at its hospitals. HMH reports about 8.0B USD in annual revenue and ~10,432 employees.
Clinic Type
Cancer Center
Address
92 2nd St, Hackensack, NJ
Phone
551-996-5855
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Opening Hours
Mon-Fri 8:00 AM–5:30 PM; Sat/Sun call for hours
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.6 out of 5 stars (158 reviews)
- Facebook: 96% recommendation rate (228 reviews)
- Ratings.MD (Verified patient experience surveys): Aggregate based on thousands of ratings
Patients praise
- Highly specialized and knowledgeable medical experts and doctors
- Compassionate and supportive nursing and support staff
- Effective multidisciplinary, "all-under-one-roof" approach to cancer care
- Strong sense of being treated with dignity and personalized care by many patients
Common complaints
- Reports of long wait times for appointments and medical results
- Occasional complaints regarding administrative processes such as insurance coordination or scheduling
- Some concerns about perceived lack of bedside manner or communication by certain staff members
"They took me in right away, with in two hours, I was pain free... what a great staff, Irene and Anthony were fantastic, and the young lady and the young man came running over... class act all the way."
— Patient review via Birdeye"They do not treat patients like humans. They constantly overbook and have patients waiting an hour to two hours past appointments."
— Patient review via Yelp"Kayla, is my sweetheart. She sat with me and just let me cry for an hour after I got the diagnosis. She came with me to appointments... To have that kind of support – both physical and mental – is incredible."
— Patient perspective via Hackensack Meridian Health websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HMH John Theurer Cancer Center Oncology Hackensack | Hackensack Meridian Health
- HMH John Theurer Cancer Center Paramus - Find a Doctor — Feb 12, 2026
- Hepatobiliary and Pancreatic Cancer Care in NJ | Hackensack Meridian John Theurer Cancer Center — Oct 9, 2025
- Hackensack Meridian John Theurer Cancer Center Unveils Research at the 67th American Society of Hematology Annual Meeting — Nov 21, 2025
- Cancer Care 2026: Hackensack Meridian Health | ROI-NJ — Jun 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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