Hackensack, 25 Prospect Avenue, NJ - Summit Health
Orthopedics • Hackensack, NJ
About
Summary: - Summit Health is a privately held healthcare system with over 340 medical practice locations across New Jersey, New York, Connecticut, Pennsylvania, and Central Oregon, offering primary and specialty care, urgent care, and a patient portal. - It operates as part of a network that includes VillageMD and CityMD, serving millions of patients across the U.S. through connected care teams. - Corporate details: Headquartered in New Providence, NJ, with about 1,656 employees; affiliated with CityMD for urgent care services; part of the broader VillageMD family. Relevance to the query (Hackensack, 25 Prospect Avenue, NJ): - The provided information confirms Summit Health’s presence in New Jersey and its extensive network, but does not specify a Summit Health location at 25 Prospect Avenue, Hackensack. No address or facility details for Hackensack are listed in the extract. - If you’re seeking a Summit Health facility near Hackensack, NJ, it’s best to check the Summit Health or VillageMD website, or use the patient portal to search for nearby clinics and urgent care locations.
Clinic Type
Orthopedics
Address
Hackensack, 25 Prospect Avenue, Hackensack, NJ
Phone
201-343-2277 / 201-645-1010
billing@summithealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Telehealth, Pay Bills online, In-person payments
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Healthgrades: No specific rating available for this location due to lack of reviews (0 reviews)
- Better Business Bureau (BBB): Low (1 star average often reflected in complaints) (96 complaints in the last 3 years (corporate-wide))
- Trustpilot: Low (predominantly 1-star reviews)
Patients praise
- Specialized care in orthopedics and podiatry
- Focus on sports medicine
Common complaints
- Difficulties with billing and insurance coding
- Poor customer service and lack of responsiveness to complaints
- Challenges in scheduling appointments and long wait times
- Frustrating experiences with phone systems and call centers
"The customer service was rude and unprofessional, both from the front-office staff and management. Communication was poor, and concerns were not handled properly."
— Better Business Bureau (BBB) review"All you’ll get is frustration, misdiagnoses, ridiculous wait times for appt and in waiting room, whiny employees, shady billing and constant screw ups."
— Trustpilot reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Valentina Kolker, PA - Physician Assistant in Hackensack, NJ — May 14, 2026
- U.S. News & World Report Ranks Hackensack Meridian Hackensack University Medical Center the #1 Hospital in New Jersey and New York Metro Area and a Top 20 Hospital Nationally — Jul 29, 2025
- U.S. News lists New Jersey's best hospitals for 2025-2026 — Jul 29, 2025
- Hackensack Meridian Hackensack University Medical Center Earns Comprehensive Bariatric Surgery Accreditation with Adolescent Qualifications — Jan 2, 2026
- Summit Health Physicians Earn National Recognition as 2025 Jersey Choice "Top Doctors" — Nov 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
More orthopedics clinics in Hackensack
Hackensack Meridian Health (HMH) is a nonprofit hospital network based in Edison, New Jersey, formed in 2016 from the merger of Hackensack University Medical Center and Meridian Health. It operates as New Jersey’s largest healthcare provider, comprising academic centers, acute care facilities, and research hospitals, and is affiliated with the Hackensack Meridian School of Medicine. HMH offers integrated health care delivery across New Jersey, with options for online appointment booking, virtual visits, and patient bill pay. It employs about 10,432 people and reports roughly $8.0 billion in annual revenue. Key leadership includes CEO Robert C. Garrett. For orthopedics, HMH provides orthopedic services across its network of hospitals and affiliated centers, supported by teaching programs through the medical school. Headquarters: 343 Thornall Street, Edison, NJ 08837.
Summary: Modern Orthopaedics of New Jersey is a medical practice specializing in upper-extremity care (shoulder, elbow, hand, and wrist) with offices in Wayne, Parsippany, and Paramus, NJ. Founded in 2020 by Dr. Peter DeNoble and Dr. David Ratliff, the practice emphasizes personalized, one-on-one patient education and tailored treatment plans. Located in Wayne (HQ) with additional offices in Parsippany and Paramus, it serves patients across New Jersey. Contact: info@modernorthonj.com | (201) 751-2301. If you’re specifically seeking orthopedics in Hackensack, NJ, note that the current locations are in Wayne, Parsippany, and Paramus, not Hackensack.
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