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Clinic Type

Psychiatry

Address

30 Prospect Avenue, Hackensack, New Jersey 07601

Phone

(551) 996-2446

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Telemedicine

Emergency Care

Emergency Mental Health Services - Psychiatric emergency onsite services, Psychiatric emergency walk-in services

Services Offered

  • Activity therapy
  • Cognitive behavioral therapy
  • Group therapy
  • Individual psychotherapy
  • Integrated dual disorders treatment
  • Ketamine Infusion Therapy
  • Transcranial Magnetic Stimulation
  • Case management
  • Chronic disease/illness management
  • Diet and exercise counseling
  • Education services
  • Family psychoeducation
  • Illness management and recovery
  • Integrated primary care services
  • Intensive case management
  • Mentoring/peer support/consumer-run services
  • Suicide prevention services

Technology & Equipment

  • Telemedicine
  • Ketamine Infusion Therapy
  • Transcranial Magnetic Stimulation

Insurance & Payment

  • Cash or self-payment
  • Medicaid
  • Medicare
  • Private health insurance
  • State mental health agency (or equivalent) funds
  • State-financed health insurance plan other than Medicaid

Cash, Credit/debit cards, Insurance, Check, Credit cards, Insurance accepted

Languages Spoken

  • Services for the deaf and hard of hearing

FAQs

Is your insurance accepted?

Ask an expert, call 1-888-546-6005

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (3,712 patient surveys)

Patients praise

  • Caring and attentive nursing staff reported by some patients
  • Availability of specific amenities like outdoor areas and pet therapy in some units
  • Generally clean facilities mentioned in some reviews
  • Some patients reported effective treatment and compassionate care from specific staff members

Common complaints

  • Concerns regarding emergency room wait times and overcrowding
  • Mixed feedback on physician care and bedside manner
  • Reports of staff responsiveness needing improvement
  • Occasional complaints about facility environment/noise levels

"The staff is very caring and nice... you get to see them every day which is a plus most hospitals don't do that. ... And, they also have pet therapy again which most hospitals do not. Of all the hospitals I've been this is by far the best."

Psych Ward Reviews (former patient)

"The nurses and aides were most attentive... my surgeon was a seasoned professional and prepared me for the procedure and follow-up to surgery in a straight forward but compassionate manner."

MedicalRecords.com reviewer

"An area identified for improvement is staff responsiveness, where only 54% of patients felt they always received help, compared to the national average of 63%."

CMS HCAHPS (via Momentary Labs) analysis

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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