Virtual and Urgent Care in New Jersey - Hackensack Meridian Health
Urgent Care • Hackensack, NJ • Since 2016
About
Hackensack Meridian Health (HMH) is a nonprofit, not-for-profit health care network in New Jersey and one of the state's largest, most integrated systems. Key points: - Network scope: 17 hospitals across Bergen to Ocean counties, plus 500+ patient care locations including ambulatory centers, urgent care, home health, long-term care, and more. - Services: Comprehensive medical care across specialties, urgent care, virtual visits, online bill pay, and physician practice locations. - Facilities highlights: Three academic medical centers (Hackensack University Medical Center, Jersey Shore University Medical Center, JFK Medical Center), two children’s hospitals, nine community hospitals, and specialized hospitals (behavioral health, rehabilitation). - Scale: 35,000+ team members and 7,000+ physicians; extensive health care philanthropy. - Accessibility: Online appointment booking and telehealth options, with a broad footprint for convenient care across New Jersey. If your focus is Virtual and Urgent Care in New Jersey through Hackensack Meridian Health, HM H provides virtual visits and urgent care services across its network, with multiple locations and online billing options.
Clinic Type
Urgent Care
Address
343 Thornall St, Edison, New Jersey 08837, US
Phone
+18444649355
consumerservices@hmhn.or
Opening Hours
365 days a year (walk-ins welcome; no appointment needed)
Telehealth
24/7 virtual care from home
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
How Do I Know If I Should go To Urgent Care Or The ER?
Urgent Care is for injuries or illnesses that are not life threatening. Therefore, we recommend going to the Emergency Department with the following conditions: Chest pain; Difficulty breathing; Uncontrolled bleeding; Loss of consciousness; Sudden loss of vision or blurred vision; Acute mental health issues or suicidal feelings; Change in mental status or stroke symptoms (i.e. Sudden numbness or weakness of the face, arm or leg, sudden confusion, difficulty speaking or understanding what is being said. Sudden loss of balance or loss of coordination).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Hackensack Meridian Urgent Care - Monroe (Google): 4.5 stars (1,776 reviews)
- Hackensack Meridian Urgent Care - Clark (Google): 4.4 stars (153 reviews)
- Hackensack Meridian Urgent Care - Eatontown (Google): 4.3 stars (404 reviews)
- Hackensack Meridian Urgent Care - Piscataway (Google): 4.4 stars (3,801 reviews)
- HMH 24/7 App (Apple App Store): 4.9 stars (258 ratings)
- Hackensack University Medical Center (Patient Satisfaction): 3 stars (3,712 patients)
Patients praise
- Convenient and accessible 24/7 virtual care via the HMH 24/7 app
- Many patients praise staff and doctors for being professional, kind, and knowledgeable
- Easy appointment scheduling and efficient virtual visit process
- Generally clean and organized facilities for urgent care services
- Effective integrated care model connecting virtual visits with the wider health system
Common complaints
- Long wait times in some locations or for specific services
- Occasional reports of unprofessional or dismissive staff and doctor interactions
- Issues with administrative processes such as prescription filling, insurance coordination, and communication follow-up
- Some patients reported feeling unheard or that their care was rushed
- Complaints regarding specific staff interactions in clinical settings
"The virtual connection was clear and the doctor was very professional, knowledgeable and courteous. Following the call I received a message from HMH 24/7 with a visit summary and an alert of what pharmacy script was sent. Very convenient process and I feel I’m on my way to feeling better already."
— Patient review on Apple App Store for HMH 24/7"The staff is so sweet, attentive, and professional. They really take the time to listen, care about what you’re saying, and make you feel understood."
— Patient review for Hackensack Meridian Urgent Care - Clark"However, shortly after, the doctor came in and was extremely rude and dismissive."
— Patient review for Hackensack Meridian Urgent Care - PiscatawaySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 24/7 Virtual Urgent + Primary Care Is Available Across New Jersey - Montclair Girl — Feb 24, 2026
- Hackensack Meridian Introduces 24/7 Virtual Care in New Jersey - Hoboken Girl — Jul 24, 2025
- Hackensack Meridian Health Launches App to Bring 24/7 Care to NJ Patients - The Bergen County Girl — Jan 21, 2026
- Hackensack Meridian Health Has Urgent + Virtual Care at the Jersey Shore - The Jersey Shore Girl — Jun 29, 2026
- The HMH 24/7 App Makes It Easy to See a Doctor Anywhere in New Jersey - The Jersey Shore Girl — Feb 27, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Hackensack
AM/PM Walk-In Urgent Care is a New Jersey urgent care network with two North Jersey locations: North Bergen (7405 Bergenline Ave, 07047) and Bergenfield. They offer walk-in treatment for illness, injuries, and testing, plus wellness and preventative care. The clinic operates with a team of about 35 staff and is headquartered in North Bergen. If you’re seeking an urgent care center near Hackensack, AM/PM has nearby options within reasonable distance in North Bergen and Bergenfield.
Doctors Place Urgent Care is a privately held medical practice based in Hackensack, New Jersey, offering urgent care services with a focus on accessibility and community health. Key points: - Services: Urgent care with occupational health and wellness support; telemedicine features listed in categories. - Franchise info: In 2021 they advertised franchise opportunities requiring $300,000 cash on hand and a $60,000 franchise fee; email franchise@doctors-place.com for updates. - Headquarters and locations: 2 offices in the United States (Hackensack, NJ — HQ; Wayne, NJ). - Size: Small team (2 employees reported). - Contact: Phone 201-734-5853; email info@doctors-place.com. - Highlights: Emphasizes compassion, accessibility, community health, and potential for franchise development. If you’re looking for Doctors Place Medical services in Hackensack, this page confirms urgent care and occupational health offerings, with additional franchise opportunities noted for 2021.
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