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Clinic Type

Laboratory

Address

122 SECOND AVE, HAINES AK 99827

Phone

907-766-6418

Email

visit@haines.ak.us

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Wanderlog: 3.8 out of 5 stars (25 reviews)

Patients praise

  • Some staff members are described as excellent, professional, and kind
  • Valued for minor/urgent care needs and quick appointment availability for visitors
  • Dental department is often cited as first-rate

Common complaints

  • Inconsistent service quality and diagnostic errors
  • Frustrations with the billing and insurance departments
  • Difficulty accessing specialized care, requiring travel to Juneau or Anchorage for serious conditions
  • Communication challenges with administrative and leadership staff

"After over 25 years going there I have had from great to terrible service from staff... But it's a roll of the dice if you will get what you need. Their real root problem IMO is the upper staff; higher ups and the more problems and they are excellent in hiding those mistakes. BEWARE!!"

Review on LocalityBiz

"Worst billing department I've ever seen! Daughter had an office visit, gave them all insurance information, and heard nothing more... 8 months later received a bill in my young daughter's name from a creditor."

Review on Wanderlog

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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