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About

Summary: Bassett Healthcare Network is a nonprofit health system based in Cooperstown, NY, serving an eight-county rural region with six hospitals, outpatient centers, and related health partners. Founded in 1922, it operates across a 5,600-square-mile area in upstate New York and employs around 953 staff. Its network includes Bassett Medical Center and other facilities, with locations in Cobleskill, Delhi, Little Falls, Oneonta, and Cooperstown. For a specific "Bassett Health Center Hamilton-Madison Hamilton," there’s no explicit listing in the provided details; you may want to check Bassett’s official site or contact their main line for Hamilton-Madison location specifics.

Clinic Type

Pediatrics

Address

Hamilton-Madison Health Center, Bassett Medical Center, Hamilton and Madison counties, NY

Phone

Call (315) 825-3111 to schedule an appointment

Email

surprisemedicalbills@dfs.ny.gov

Opening Hours

7:00am–5:00pm

Telehealth

Offers Virtual Visits

Services Offered

  • Family medicine
  • Women’s health
  • Specialty services
  • Preventive care
  • Annual physical exams
  • Prescriptions
  • Cancer screenings
  • Flu shots
  • Sick patient exams
  • Well woman visits
  • Family planning
  • Routine screenings
  • Routine blood tests
  • Chronic condition care
  • Health and wellness
  • Nutrition counseling
  • Elder care
  • Depression prescriptions and referrals
  • Anxiety prescriptions and referrals

Team

  • William Lin, MD — Provider
  • Jennifer Greggo Congdon, MD, MPH — Provider
  • Madeleine Slifka, FNP — Provider

Insurance & Payment

  • Participating insurances
  • CarePayment

NY State patient-centered medical home recognition; NHSC approved site

CarePayment, Financial Assistance, Insurance (participating)

Languages Spoken

  • English

Pricing

  • Price transparency available at https://www.bassett.org/about-us/price-transparency

FAQs

What services are available at Hamilton-Madison Health Center?

Family medicine, women’s health, and specialty services, including annual physicals, preventative care, screenings, chronic condition care, and more.

Awards & Accreditations

  • NCQA NYS Patient-Centered Medical Home Recognition
  • NHSC Approved Site
  • NCQA Patient-Centered Medical Home Recognition

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.3 out of 5 stars (12 reviews)

Patients praise

  • Praise for certain staff members' professionalism
  • Appreciation for specific providers' expertise

Common complaints

  • Concerns regarding OB-GYN bedside manner and communication issues
  • Negative feedback about rigid BMI-based policies for birthing at the facility

"The staff is great, but if your BMI is over 50 don’t waste your time going to prenatal appointments here. ... policy is policy."

— Birdeye review

"“Doctor” Adusei is condescending and insulting, with VERY POOR bedside manners. This Louis Vuitton wearing man will laugh in your face over your concerns and questions about pregnancy..."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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