General Surgery - Hamilton - Community Memorial Hospital
Surgery • Hamilton, NY • Four convenient locations locations
About
Summary: Community Memorial Hospital in Hamilton, NY is a nonprofit healthcare provider offering comprehensive services including general surgery, primary and preventive care, emergency/urgent care, inpatient and surgical procedures, and specialty services. The hospital operates 24/7 emergency services and emphasizes quality, compassionate care. It employs about 83 staff and reports annual revenue around $180.3 million. The main campus is at 150 Broad Street, Hamilton, NY 13346, with additional offices listed in the Hamilton area. The facility is connected to a broad range of medical specialties, including general surgery, orthopedics, cardiology, family medicine, and hospital-based acute care. Contact: main numbers listed via the Hamilton campus, and more information is available on communitymemorial.org.
Clinic Type
Surgery
Address
164 Broad Street Hamilton, NY 13346; 3045 John Trush Jr. Boulevard Suite 1 Cazenovia, NY 13035; 1522 Old Burrstone Rd Utica, NY 13502; 803 Sherrill Rd Sherrill, NY 13461
Phone
(315) 228-3080
wellnesscenter@cmhhamilton.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.2 out of 5 stars (103 reviews)
- Momentary Labs (based on CMS HCAHPS data): 4 out of 5 stars (224 completed patient surveys)
Patients praise
- Generally friendly, compassionate, and knowledgeable nursing and support staff
- High patient recommendation rates (approx. 82-92%)
- Clean and well-maintained environment
- Effective care in specific instances of urgent medical need
Common complaints
- Long wait times, particularly in the Emergency Department
- Difficulties reaching departments (e.g., billing) by phone
- Concerns regarding patient communication and record management
- Isolated negative experiences with specific procedures or surgical outcomes
"If you actually have to get a surgery here look further into those reviews. The nursing team was absolutely fabulous. I feel blessed to have been there."
— Birdeye review"Every doctor and nurse was really nice, came in with a bad asthma attack, they knew what to do and helped me very quickly."
— Birdeye review (Emergency Room)"The visiting PA and the nurses were incredibly kind. But when I needed to verify my records, I was argued with and then hung up on."
— Birdeye review (Emergency Room)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Community Memorial Center receives award for new Breast Biopsy Program — Jul 12, 2025
- Project improves access to rural health care at Central New York hospital — Apr 2, 2026
- Minimally invasive spine surgery offered at CMH — Apr 23, 2026
- Minimally invasive spine surgery offered at CMH — Apr 23, 2026
- Minimally invasive spine surgery offered at CMH — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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