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About

NorthShore Health Centers is a nonprofit health system offering affordable care to uninsured and underinsured in Porter, Lake, and LaPorte Counties, Indiana. It operates 9 medical locations and 4 dental offices with both scheduled and walk-in appointments, plus evening hours at all locations and Saturday hours at Portage, Lake Station, and Hammond clinics. The organization is headquartered in Portage, IN, and has 15 U.S. offices overall. In Hammond and Portage, IN, you can access general medical care at multiple sites and dental services at NorthShore’s local dental offices.

Clinic Type

Endocrinology

Address

6050 Sterling Creek Rd, Portage, Indiana 46368, US

Phone

12197638112

Email

NAVIGATORS@NORTHSHOREHEALTH.ORG

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Endocrinology
  • Weight Loss Management
  • Chiropractic
  • Dental Services
  • Family Practice
  • OB/GYN
  • Pediatrics
  • Podiatry
  • Mental Health
  • Substance Abuse
  • Women’s Health
  • Optometry
  • Endocrinology (repeated)
  • Health Insurance Enrollment Services
  • Behavioral Health
  • Womens Health
  • School Clinics
  • Virtual Clinic

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc: 4.67/5 (2,019 reviews) (2,019)
  • Yelp/MapQuest: 3/5 (16 reviews) (16)
  • Yelp (Brand-wide): 2.9/5 (84 reviews) (84)
  • NextAdAgency: 4.4/5 (1,817 reviews) (1,817)

Patients praise

  • Some patients report prompt appointments and efficient service
  • Appreciation for knowledgeable and friendly medical staff in specific encounters
  • Effective communication and clear explanations by some providers
  • Accessible and inclusive care with sliding-scale fee options

Common complaints

  • Long wait times for appointments and while at the clinic
  • Difficulties in communication including phone unresponsiveness and lack of callbacks
  • Unprofessional or rude behavior by receptionists and some medical staff
  • Perceived lack of attentiveness or rushing by doctors and nurse practitioners
  • Issues with billing, particularly with insurance and Medicaid claims

"I feel like you need to be a trained crisis’ counselor to talk to the receptionists staff that work here they are so defensive to the point it’s rude."

LocalityBiz (Hammond)

"We are always seen at our appointment time or before. The staff is friendly and sweet with the children. Everything is always explained well."

Yelp/MapQuest (Hammond)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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