Riverside Primary Care Hampton
Family Medicine • Hampton, VA • Since 1915
About
Riverside Primary Care in Hampton is part of Riverside Health System, a nonprofit health system based in Newport News, Virginia. Riverside operates multiple acute and specialty hospitals, over 110 medical offices, and serves parts of eastern Virginia. Riverside Primary Care in Midtown and other Riverside primary-care locations provide general family and preventive care as part of the broader Riverside health network. The system focuses on patient-centered care, community health programs, and has a history dating to Riverside Hospital (1915). Notable points: nonprofit status, headquartered in Newport News, extensive regional footprint in eastern Virginia, and ongoing community health initiatives under the Riverside umbrella.
Clinic Type
Family Medicine
Address
Riverside Primary Care Hampton (address not listed on page)
Phone
757-251-2170
—
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Phone nurse 24/7 at (800) 675-6368; call 911 for life-threatening emergencies
Services Offered
Technology & Equipment
Insurance & Payment
Accepts most major insurance; new Medicare patients accepted
Online bill payment, Pay Your Bill Online, Pay by credit/debit card online via Riverside's secure service
Languages Spoken
Pricing
Current Offers
New patient welcome
FAQs
Who can I contact to make an appointment?
Call the office at 757-251-2170; walk-ins accepted as schedule allows; call in advance to reduce wait time.
What should I bring to my appointment?
Insurance card, Photo I.D., Co-payment (if applicable), List of medications and dosages or original prescription bottles.
Do you accept walk-in patients?
Yes, we accept walk-in patients as schedule allows. It is recommended to call in advance to reduce waiting time.
What insurance plans do you accept?
We accept most major insurance including Anthem, Cigna, Choice, Optimum, United Healthcare, Virginia Health Network, and Medicare (new patients accepted).
How can I pay my medical bill online?
You can pay your medical bill online using Riverside's secure service. Visit Pay Your Bill Online.
How do I access my health records and communicate with my doctor?
Via Riverside MyChart: 24/7 access to parts of your health record, ability to communicate with your doctor, view test results, request refills, manage appointments, view and pay bills.
Social Media
Photos
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What Patients Say
Overall sentiment across review platforms: mixed
- Riverside Health System Official Site: 4.8/5.0 (based on verified Press Ganey surveys) (Varies by provider (e.g., 95 and 62 ratings respectively))
Patients praise
- Compassionate and thorough care from some individual physicians
- Professional service from experienced staff members
- Accessible care through online platforms like MyChart
- Efficient handling of patient visits by some nursing teams
Common complaints
- Long wait times
- Difficulty scheduling appointments and obtaining referrals
- Issues with administrative staff responsiveness and professionalism
- Dissatisfaction with physician changes or transitions
- Communication gaps regarding patient care plans
"The staff are always nice and courteous. The last time I was there for blood work, the young lady who took my blood was nice as always."
— LocalityBiz review"Barbra or Debra who works at the desk is VERY rude and UNPROFESSIONAL. I’ve been waiting on a breathing machine to be sent to my home... when I call they never have my name in the system."
— LocalityBiz review"Dr atiq, is a doctor that is through and concerned. She has been my doctor going on 4 years now and I highly respect her and the entire team that supports her."
— BusinessYab reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Former Smithfield Rite Aid building to reopen Dec. 15 as Riv... — Dec 11, 2025
- April D. Pulver, CNM - Certified Nurse Midwife in Hampton, VA — May 14, 2026
- Philip C. Alexander - Nurse Practitioner in Hampton, VA — May 14, 2026
- Dr. Julia M. White, MD - Ophthalmologist in Hampton, VA — Jun 11, 2026
- Riverside Smithfield Hospital welcomes first patients — Jan 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Hampton
Summary: TPMG (Tidewater Physicians Multispecialty Group) is a private, physician-directed multispecialty group serving southeastern Virginia (Hampton Roads). It includes over 220 primary care and specialty physicians and advanced practice clinicians across 87 locations, with a focus on delivering high-quality, cost-conscious care. TPMG has a presence in Newport News and surrounding Hampton Roads communities, offering services across primary care, specialty fields, and urgent care, supported by about 226 employees. The Hampton-area footprint includes Tidewater-related practices under TPMG’s umbrella, such as family medicine and dermatology, with locations in Newport News and nearby communities. If you’re seeking a TPMG family medicine option specifically in Hampton, contact TPMG Hampton or the Hampton Roads offices for appointments and availability.
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