Find a Licensed Online Therapist in Hanalei, HI - BetterHelp
Counseling • Hanalei, HI • Since 2012
About
Summary: BetterHelp is an online therapy platform that provides remote counseling from licensed therapists. It connects users with mental health professionals via web, phone, or text formats, offering affordable, convenient access to licensed clinicians. The company was founded in 2012 (originally 2013) and is headquartered in Mountain View, California. In 2015 it was acquired by Teladoc; in 2023 it paid a $7.8 million settlement related to privacy-related FTC charges over sharing user data for advertising. BetterHelp emphasizes accessible online therapy and features roles such as licensed clinical social workers and other mental health professionals. To find a licensed online therapist specifically serving Hanalei, HI, you can use the BetterHelp platform to search for providers by location and specialty.
Clinic Type
Counseling
Address
990 Villa St; Mountain View, California 94041, US
Phone
—
contact@betterhelp.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ComplaintsBoard: 1.0/5 (46 total reviews/complaints)
- Trustpilot: 4-star rating (average) (9,000+ reviews)
Patients praise
- Convenience and flexibility of online scheduling
- Ease of access to mental health support from home
- Ability to match with a therapist relatively quickly
- User-friendly website and app interface
Common complaints
- Billing and subscription cancellation issues
- Concerns regarding data privacy and security policies
- Quality of care can vary, with some users feeling disconnected from providers
- Platform technical glitches and informal messaging formats
"I strongly advise anyone considering BetterHelp to carefully review their invoices and be extremely cautious with their billing practices."
— Trustpilot user review"Without the issue of data safety, I would endorse BetterHelp with just the caveat that it may take a few tries to find the right provider and format of therapy that works for you."
— Verywell Mind reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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