Pharmacy Services - Hawaiʻi Island Community Health Center
Pharmacy • Hanalei, HI
Clinic Type
Pharmacy
Address
Keaʻau Health Center (in-house retail pharmacy)
Phone
808-326-3875 or 808-930-0488
medical.records@HICommunityHealthCenter.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
How do I refill my prescription if I use outside pharmacy?
Please contact your outside pharmacy directly for refill requests.
How do I order a refill or ask a pharmacist a question if using HICHC’s in-house pharmacy?
Call 808-930-0488 or use the RXLocal App.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews): 3.5/5 (18 reviews)
- Yelp: Not explicitly stated (low ratings implied by complaints) (7 reviews)
Patients praise
- Appreciation for dental services and staff kindness in some locations
- Flexibility and ability to get urgent care when needed at certain sites
- Professionalism and thoroughness reported in associated urgent care facilities
Common complaints
- Inconsistent or poor communication from administrative staff and call centers
- Difficulty reaching staff via phone for scheduling appointments
- Concerns regarding billing transparency and insurance coverage information
- Occasional reports of unprofessional or rude receptionist behavior
"These guys are so difficult!! Receptionist is rude, rude, rude AF!"
— Yelp"The call center or customer representatives are not consistent with giving customers the RIGHT information. You pretty much get bounced around... Bad communication and knowledge of what office does what on a daily basis."
— Birdeye"I am literally FED UP with this clinic. They claim to be big on mental health but you call to schedule an appointment & can't even get through to anyone. EVERYTIME I call, NO ONE answers the phone."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New pharmacy locker opens at Kaʻū Family Health Center : Big Island Now — Feb 14, 2026
- hawaii - Provider Directory: UHA Health Insurance — Jul 1, 2026
- Victoria Hanes: From Mililani to Healthcare Leadership – Chaminade University of Honolulu — Jun 5, 2026
- Last community pharmacy shuts down in North Kohala | News | kitv.com — Jun 24, 2026
- This Rural Hawaiʻi Pharmacy Was A Lifeline For Seniors. Now It’s Gone - Honolulu Civil Beat — Jun 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More pharmacy clinics in Hanalei
Summary: - Hawaii Pacific Health (HPH) is a nonprofit health care network serving Hawaii and the Pacific region, offering both in-person and telehealth services with doctors and care providers. - It operates multiple offices in Hawaii (including Honolulu and Lihue) and provides phone and video appointments, aligning with patient needs for remote or on-site care. - While primarily a hospital/clinic network, HPH’s listed capabilities include telehealth offerings and routine pharmacy-related access via its care network. Note: The provided page highlights do not specify a dedicated “Pharmacy Services” department for Hawaii Pacific Health Hanalei. If you need exact pharmacy services or location-specific details for Hanalei, consider contacting HPH directly or visiting the official site’s locations and services sections.
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