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Clinic Type

Urgent Care

Address

4488 Hanalei Plantation Rd, Princeville, HI 96722

Phone

808-320-7300

Email

directoryupdate-hi@kp.org

Opening Hours

Monday–Friday 7:00 a.m.–6:30 p.m.; Saturday–Sunday 8:00 a.m.–3:30 p.m.

Emergency Care

Not available

Services Offered

  • Urgent Care
  • Emergency care (not available)
  • After Hours Care (not available)
  • Pharmacy (not available)
  • Affiliated Urgent Care Center
  • Urgent / After-hours Care

Insurance & Payment

  • HMO
  • Senior Advantage
  • Medicaid (QUEST)

Languages Spoken

FAQs

What are the hours for this location?

Monday through Friday, 7 a.m. to 6:30 p.m. Saturday and Sunday, 8 a.m. to 3:30 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yelp and Apple Maps: 4.5/5 (Approximately 47-51 reviews reported across major platforms)

Patients praise

  • Professional, friendly, and attentive staff from reception to medical providers
  • Efficient, quick, and organized service turnaround
  • Clean and well-maintained facility atmosphere
  • Compassionate and informative approach to patient treatment

Common complaints

  • Reports of staff being unfriendly or lacking empathy in some instances
  • Occasional complaints regarding administrative issues, such as inability to process patient information or insurance queries
  • Some patients felt the care provided for certain chronic or specific issues was not sufficiently comprehensive

"The nurse was friendly and got all my information while talking to me. Made me feel comfortable. The fee was what I expected."

Yelp reviewer Lynn R.

"Definitely would not recommend this business they are not friendly not courteous not empathetic and called 911 for a fever because they refused to see a patient due to not being able to pull up..."

Yelp reviewer Charlie P.

"Start to finish, highly recommend! Maile receptionist, Dr Haas, Heidi, Ashley, entire staff were professional, very informative and very friendly."

Yahoo Local reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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