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About

Upper Great Lakes Family Health Center is a nonprofit medical practice with 12 offices across the United States, headquartered in Hancock, Michigan (HQ: 500 Campus Drive, Hancock, MI 49930). Founded in 2009, it provides substance abuse counseling and wider medical/health services to individuals and families and employs about 62 staff. Key contact: enroll@uglhealth.org; main phone lines include 906-449-2900 and others. Notable Hancock presence includes the HQ location and nearby Michigan offices; the organization operates under private ownership and has an active status. Website: uglhealth.org.

Clinic Type

Federally Qualified Health Center (FQHC)

Address

500 Campus Drive, Hancock, MI 49930

Phone

906-483-1060 (Family Medicine); 906-483-1050 (OB/GYN); 906-483-1700 (Pediatrics); Pharmacy 906-483-1919

Email

gremlinswellness@hpts.us

Opening Hours

Family Medicine: Mon–Fri 7:30 a.m. – 5:30 p.m.; Sat/Sun 10 a.m. – 2 p.m. for Pediatrics; OB/GYN: Mon–Fri 8:00 a.m. – 5:00 p.m.; Pediatrics: Mon–Fri 7:30 a.m. – 5:30 p.m., 8:30 a.m.–6:00 p.m. for some cases; After Hours: on-call after hours (family practice) 906-372-3025; OB/GYN/Pediatrics after hours: 906-483-1000

Emergency Care

After Hours: A provider is on-call after hours, on weekends and during holidays. For urgent after hours needs for family practice call (906)372-3025. For after hours needs for OB/GYN or Pediatrics please call (906)483-1000.

Services Offered

  • Family Medicine
  • OB/GYN
  • Pediatrics
  • Women’s Health
  • School-based care (CLK/CIA/Houghton)
  • MTU student health
  • Quick care / walk-in services
  • Dental
  • Behavioral Health

Team

  • Kelly Fletcher, MD — Family Medicine physician
  • Rosmin Jos, MD — Family Medicine physician
  • Kathryn Kass, PA-C — Physician Assistant
  • Erin McKenzie, MD — Family Medicine physician
  • Gabby B — CNM, Women's Health
  • Ashley Chamberlain — OB/GYN
  • Devyn Dempsey, DO — OB/GYN
  • Janet Turner, MD — OB/GYN
  • Katie Brewster, FNP-C, ENP-C — Pediatrics
  • Emma Buchele, DNP, CPNP-PC — Pediatrics
  • Anna Meyers — Pediatrics
  • Jared Meyette, MD — Pediatrics
  • Rajanee Sripaipan, MD, FAAP — Pediatrics
  • Colleen Vallad-Hix, DO — Pediatrics
  • Michael Verive, MD — Pediatrics

Insurance & Payment

Languages Spoken

FAQs

What suites are at Hancock Family Health Center?

Suite 2 | Family Medicine; Suite 3 | OB/GYN; Suite 5 | Pediatrics

What are the hours for Family Medicine?

Monday 7:30 a.m. – 5:30 p.m.; Tuesday 7:30 a.m. – 5:30 p.m.; Wednesday 8:00 a.m. – 5:00 p.m.; Thursday 7:30 a.m. – 5:30 p.m.; Friday 7:30 a.m. – 5:30 p.m.

What are the hours for OB/GYN?

Monday – Friday 8:00 a.m. – 5:00 p.m.

What are the hours for Pediatrics?

Monday – Friday 7:30 a.m. – 5:30 p.m.; Saturday – Sunday 10 a.m. – 2 p.m.

What is the after-hours contact for Family Practice?

A provider is on-call after hours, on weekends and during holidays. For urgent after hours needs for family practice call (906)372-3025.

What is the after-hours contact for OB/GYN or Pediatrics?

Please call (906)483-1000.

Where is Hancock Family Health Center located?

Located inside UP Health System Portage - Main Campus, Hancock; 500 Campus Drive, Hancock, MI 49930.

Who are some providers at Hancock Family Health Center?

Examples include Kelly Fletcher, MD; Rosmin Jos, MD; Kathryn Kass, PA-C; Mercedes Maki, PA-C; Gabby Blevins, CNM; Janet Turner, MD; Katie Brewster, FNP-C, ENP-C; Emma Buchele, DNP, CPNP-PC; Anna Meyers, DO; Jared Meyette, MD; Rajanee Sripaipan, MD, FAAP; Colleen Vallad-Hix, DO; Michael Verive, MD.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Charity Navigator: 96% (Four-Star) Charity Navigator rating for the overall organization (11 (Charity Navigator assessments))
  • Facebook (for the organization): 82% recommendation rate

Patients praise

  • Appreciation for professionalism and care of the medical team
  • Personalized attention and willingness to listen to patient concerns
  • Strong institutional reputation for accountability and governance as a nonprofit

Common complaints

  • Specific negative complaints are not prominent in available public records.

"I really appreciated the care and professionalism of Dr Jos and her team when treating my fiance. Its a blessing to have them in the community."

LocalityBiz review

"Many individuals express gratitude for the personalized care and attention they receive at this nonprofit. One user highlighted their positive experience, stating that the team takes the time to listen and accurately address health concerns, which stands out as a rarity in today’s healthcare environment."

GiveFreely summary of Facebook reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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