Portage Location - UP Health System
Public Health Center • Hancock, MI • Since 1973 • 1 (Portage location within UP Health System) locations
About
Summary: The UP Health System has four U.S. locations, all in Michigan. The Hancock area is served by UP Health System’s Portage/Hancock location, with a site listed at 500 Campus Dr, Hancock, MI 49930. Other nearby offices include Marquette HQ at 580 W. College Ave, Marquette, MI 49855 (and its sixth-floor listing) and Ishpeming, MI. If you’re seeking specifics for Portage/Hancock, confirm whether the address above is the exact facility or if there is a separate Portage Clinic/office within Hancock.
Clinic Type
Public Health Center
Address
Portage, Michigan
Phone
906.483.1000
Stuart.Johnson@mghs.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
24-hour emergency department
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
Awards & Accreditations
Social Media
Photos





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What Patients Say
Overall sentiment across review platforms: positive
- CMS HCAHPS based aggregators: 82% (Healthgrades) / 80% (Momentary Labs) recommend rate (299 completed patient surveys)
- MedicalRecords.com: 2.3/5 (35 reviews)
Patients praise
- generally strong patient satisfaction ratings, including high marks for nurse and doctor communication
- many patients report kind, efficient, and knowledgeable care from specific healthcare teams
- favorable ratings for facility cleanliness and timely assistance in certain areas
Common complaints
- concerns regarding scheduling and communication with administrative or support staff
- instances of perceived lack of compassion or poor bedside manner among some staff members
- issues with medical records accuracy and medication management
- some experiences related to long wait times or operational delays in specific departments like the lab
"There was virtually no wait time . The staff were pleasant. X-ray went well. The doctor was kind,efficient and knowledgeable."
— Healthgrades patient review"The lab says open at 7 but nobody is here. Maybe don’t put a sign on the counter that says lab open from 7am-7pm if you aren’t going to actually open the lab at 7am."
— Patient feedback/MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More public health center clinics in Hancock
Summary: The Western Upper Peninsula Health Department (Houghton County / Western UP District) is a government public health agency based in Hancock, Michigan, founded in 1936. It leads the community toward better health through education, advocacy, and disease prevention, with a focus on environmental health hazards and the health needs of vulnerable groups. The department has 8 employees and annual revenue around $21.1 million. Key contact: requests@wuphd.org. Main phone numbers: 906-482-7382 and 906-524-6142. Primary offices are located in Hancock, L’Anse, Bessemer, Ontonagon, and other nearby Michigan locations. For “Contact Us” information specific to Hancock, you can reach the Hancock office at 540 Depot Street, Hancock, MI 49930, or call the main line above.
Upper Great Lakes Family Health Center is a nonprofit medical practice with 12 offices across the United States, headquartered in Hancock, Michigan (HQ: 500 Campus Drive, Hancock, MI 49930). Founded in 2009, it provides substance abuse counseling and wider medical/health services to individuals and families and employs about 62 staff. Key contact: enroll@uglhealth.org; main phone lines include 906-449-2900 and others. Notable Hancock presence includes the HQ location and nearby Michigan offices; the organization operates under private ownership and has an active status. Website: uglhealth.org.
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