Intersect Healthcare of Hancock
Skilled Nursing Facility • Hancock, MI • Since 2010
About
Intersect Healthcare (Mission Point Healthcare Services) is a privately held hospital and long-term care provider founded in 2010 and headquartered in Washington, Michigan. They offer patient-centered services across Michigan, including short-term rehab, long-term care, and memory support, with a network of 14 offices nationwide (all in Michigan). Their Hancock, MI location is part of this network, addressing local needs with the same compassionate care focus. Key details: - Industry: Hospitals and Health Care - Headquarters: Washington, MI - Founded: 2010 - Locations: 14 Michigan offices (including Hancock) - Contact: info@missionpointhealthcare.com; +1 248-940-5390 - Website: intersecthc.com If you’re specifically looking for the Hancock location, you’ll find it listed under their Michigan facilities as part of the 14-office network.
Clinic Type
Skilled Nursing Facility
Address
Hancock, MI 49930
Phone
+01-234-56789
IntakeWest@intersecthc.com
Opening Hours
Mon-Sun 24 hours? (not clearly specified)
Emergency Care
Emergency care mentioned (24-hour skilled nursing care)
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered?
Physical, occupational and speech therapy offered up to 7 days a week; state-of-the-art physical therapy equipment & pain management; 24-hour skilled nursing care; home assessments for safe discharge.
How can I contact Intake North?
Phone: 906-482-6644; Email: IntakeNorth@IntersectHC.com.
Is there private transportation or tours available?
Please contact for scheduling a private tour.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- SeniorCareFinder: 1.0 out of 5 stars
Patients praise
- Some staff members are described as caring and dedicated to residents' wellbeing
- Occasional praise for specific therapy programs and staff attentiveness by family members
Common complaints
- Allegations of neglect and poor quality of care
- Federal classification as a candidate for the Special Focus Facility (SFF) program, indicating a history of poor performance
- History of significant federal fines (e.g., $180,000 related to a COVID-19 outbreak)
- Reports of understaffing and high staff turnover
- Criticism of management, including lack of professionalism, bias, and trustworthiness in hiring and payroll practices
- CMS health inspection ratings categorized as much below average
"Do not let or your loved ones go to this facility, they are extremely negligent and should be shut down. They are currently being investigated by the state for neglect."
— LocalityBiz Review"Unqualified management who are not trustworthy or honest. Overworked nursing assistants due to shortage of staff. Staff does care about the residents and do their best to provide care."
— Indeed Employee Review"The home now known as Intersect Healthcare of Hancock was fined $180,000 by the federal government after a COVID-19 outbreak struck 40 of the home’s 45 residents last summer, killing one."
— MLive News ArticleSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hancock Health’s Certified Clinical Medical Assistant Program - Hancock Health — Apr 20, 2026
- Hancock Health is a Mayo Clinic Care Network Member. What does this mean for you? - Hancock Health — Oct 21, 2025
- Lindsey Morrison, FNP - Hancock Health — Nov 24, 2025
- Hancock Health Adds Two Industry Veterans to Leadership Team - Hancock Health — Oct 7, 2025
- Registered Nurse (RN) OR Circulator - Ochsner Hancock - Bay St. Louis - PRN Job Opening in Bay St Louis, Mississippi - Modern Healthcare — Jun 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More skilled nursing facility clinics in Hancock
Comparing your options?
See other skilled nursing facility clinics in Hancock, or search the full directory by insurance, ratings, and more.