Hancock VA Clinic | VA Iron Mountain Health Care | Veterans Affairs
Veterans Affairs Clinic • Hancock, MI
Clinic Type
Veterans Affairs Clinic
Address
787 Market Street, Suite 9 Hancock, MI 49930-1163
Phone
Main Phone (see page for specific numbers)
debra.pate@va.gov
Opening Hours
Mon–Fri 8:00 a.m. to 4:30 p.m.; Sat closed; Sun closed
Telehealth
Virtual visits may be available
Emergency Care
Available (information implies emergency services at facility)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the clinic hours?
- Mon: 8:00 a.m. to 4:30 p.m. - Tue: 8:00 a.m. to 4:30 p.m. - Wed: 8:00 a.m. to 4:30 p.m. - Thu: 8:00 a.m. to 4:30 p.m. - Fri: 8:00 a.m. to 4:30 p.m. - Sat: Closed - Sun: Closed
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.7 out of 5 stars (18 reviews)
Patients praise
- High patient satisfaction ratings compared to national VA averages
- Consistent receipt of national 'Best Experience' awards by the Iron Mountain health care system
- Staff described as approachable, friendly, and engaged with patients
- Effective use of patient advocates to resolve concerns
Common complaints
- The VA Office of Inspector General notes that patient experience data is monitored, including through patient advocates who manage concerns until resolution, acknowledging that grievances or areas for improvement exist within the system.
"Inpatient, primary care, and specialty care satisfaction scores were consistently higher than VHA averages, indicating patients were more satisfied compared to VHA patients overall."
— Department of Veterans Affairs Office of Inspector General reportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- VA offers flu shots at drive through and walk in clinics beginning September 15 - Broadcast-everywhere.net — Sep 12, 2025
- Oscar G. Johnson VAMC offers flu shots to vets across the UP — Sep 12, 2025
- IM VA center to have open house for 75th year | News, Sports, Jobs - The Daily News — Oct 10, 2025
- VA Medical Center Offering Flu Shots Across Upper Peninsula | Radioresultsnetwork.com — Sep 10, 2025
- Iron Mountain VA Medical Center Announces New Chief Of Staff | VA Iron Mountain Health Care | Veterans Affairs — Oct 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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