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About

Counseling Associates is a mental health care provider offering in-person and telehealth services across New Hampshire (NH), with additional presence in Vermont, Mississippi, and Nigeria. They operate six offices in the U.S., including two Hanover, NH locations (53 South Main St, Suite 206 and 1 Buck Road, Suite J). Services include individual, family, and couples counseling; substance use evaluation and treatment; career counseling and vocational assessments; school consultation; workshops/groups; and general mental health care. Founded in 2004, they are headquartered in New London, NH, and staff about 49 employees. Contact: (603) 865-1321 (NH) or visit ca-mh.com.

Clinic Type

Clinical Psychology

Address

35 Newport Road, New London, NH 03257, US

Phone

6038651321

Email

schools@ca-mh.com

Opening Hours

Limited early morning and evening hours in addition to normal business hours

Telehealth

Available

Services Offered

  • Adults
  • Couples
  • Children and Families
  • Groups
  • Medication Management
  • Substance Use
  • School Services

Technology & Equipment

  • Telehealth
  • In-person services
  • Shared decision making

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • LocalityBiz (Counseling Associates Upper Valley): Mixed; individual reviews frequently cite 1 out of 5 stars. (Several user-submitted reviews found across public business directories.)

Patients praise

  • Some patients report satisfaction with individual therapists
  • Some providers viewed as caring and competent

Common complaints

  • Billing and administrative issues
  • Difficulty scheduling appointments and long waitlists
  • Poor management of intake and patient accounts
  • Reports of rude or unhelpful administrative staff

"The therapist I worked with was wonderful, but the experiences I have and am continuing to have with billing issues and unprofessional behavior related to that have soured my view of this agency."

Former patient review on LocalityBiz

"The intake process is so poorly managed that access to care remains extremely difficult."

Patient review on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Hanover, NH·Clinical Psychology

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Summary: Dartmouth Health is a nonprofit academic health system based in Lebanon, NH, serving northern New England. It includes DHMC (Dartmouth Hitchcock Medical Center) in Lebanon, NH, which is consistently ranked the top hospital in New Hampshire, and encompasses Dartmouth Cancer Center (NCI-designated), Dartmouth Health Children’s (children’s hospital), a network of hospitals and 24+ clinics across NH and VT, and Visiting Nurse and Hospice for Vermont and NH. The system trains medical residents/fellows, conducts research and clinical trials with Geisel School of Medicine and White River Junction VA, and employs over 13,000 staff. They operate as New Hampshire’s only academic health system and a major private employer, with a comprehensive ambulatory network and specialty services including cancer care. If you’re specifically seeking information on Hanover Psychiatry within Dartmouth Health, the page indicates a broad system context but does not provide distinct details about a Hanover-based psychiatry department. For Hanover-specific psychiatry services, consider contacting DH’s main line or checking the Dartmouth Health website’s clinics directory for Hanover/Hanover-area psychiatry locations.

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