Counseling Associates | In-Person & Telehealth Mental Health ...
Marriage & Family Therapy • Hanover, NH • Since 2004 • 8 offices in NH and 1 in MS locations
About
Counseling Associates is a mental health care provider offering in-person and telehealth services across New Hampshire, with additional presence in Nigeria. Key details relevant to Hanover: - Services: Individual, family & couples counseling; substance abuse evaluation, treatment & prevention; career counseling/vocational assessment; school consultation; workshops and groups; telehealth and in-person therapy. - Locations near Hanover, NH: 53 South Main Street, Suite 206, Hanover, NH 03755 and 1 Buck Road, Suite J, Hanover, NH 03755. - Other NH offices: Plymouth (144 Highland St), Claremont (251 Elm St), New London (35 Newport Road; HQ). - Company: Counseling Associates, a partnership founded in 2004; headquartered in New London, NH. - Contact: Main phone in NH: (603) 865-1321. - Coverage: Telehealth available; in-person visits at Hanover locations and other NH offices.
Clinic Type
Marriage & Family Therapy
Address
35 Newport Road, New London, NH 03257, US
Phone
6038651321
schools@ca-mh.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Telehealth
available
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (BBB): A+ rating (BBB)
- LocalityBiz / General Review Sites: Highly mixed (ranging from 1-star to 5-star) (Small sample size across platforms)
Patients praise
- Highly competent and compassionate individual therapists
- Effective therapy outcomes for some clients
- Welcoming office environments
Common complaints
- Unprofessional administrative and billing management
- Difficulties with intake and scheduling systems
- Long waitlists and delays in therapist reassignment
- Unreliable appointment communication (last-minute cancellations, no-shows)
"She is such a great listener and always gave me such great advice and things to try and boy do they work. I have come so far with my issues I truly love myself again."
— Review on LocalityBiz (Hanover Counseling Associates, PLLC)"The therapist I worked with was wonderful, but the experiences I have and am continuing to have with billing issues and unprofessional behavior related to that have soured my view of this agency."
— Review on LocalityBiz (Counseling Associates Upper Valley)"The intake process was terrible. They have you go through a pile of forms with fields that are required that don't make sense making it difficult to proceed through."
— Review on LocalityBiz (Counseling Associates Upper Valley)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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