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About

Palms Behavioral Health is a privately held acute inpatient psychiatric hospital in Harlingen, Texas, specializing in trauma-informed, evidence-based mental health care. Key details: - Location: Headquarters at 613 Victoria Lane, Harlingen, TX 78550, USA; 3 offices nationwide (all in the United States, with Harlingen as the HQ) - Services: Acute psychiatric inpatient care for a range of mental health conditions; trauma-informed approach - Industry/Scope: Mental health care; includes opportunities for careers in a compassionate, patient-centered environment - Contact: Phone numbers 888-979-1288 and +1 888-258-9660 - Size: About 33 employees (as of recent data) - Online presence: Palms Behavioral Health website palmsbh.com; LinkedIn: linkedin.com/company/palms-behavioral-health If you’re seeking inpatient psychiatric treatment in Texas, Palms Behavioral Health is an acute facility in Harlingen offering trauma-informed, evidence-based care.

Clinic Type

Behavioral Health

Address

Harlingen, TX

Phone

+1-888-979-1288

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Acute Psychiatric Hospital
  • Acute Inpatient Psychiatric Program
  • Day Treatment Program (PHP)
  • Intensive Outpatient Program (IOP)
  • Outpatient Care
  • Inpatient Care
  • Adolescent Outpatient Care
  • Adolescent Inpatient Program
  • Medication management
  • Group therapy

Team

  • Team at Palms Behavioral Health — Clinical and administrative team

Insurance & Payment

  • Medicare
  • Medicaid
  • Most commercial insurance plans

Accepts Medicare, Medicaid, and most commercial insurance plans

Languages Spoken

  • English

FAQs

What programs are available at Palms Behavioral Health?

Acute Inpatient Psychiatric Program for adolescents (12+), adults, and seniors; Day Treatment Program (PHP) for six hours daily; Intensive Outpatient Program (IOP) with flexible, part-time options.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Addiction Resource: 7.6/10 (Not explicitly stated)
  • Nursa (clinician reviews): 2.80/5 (103)
  • Beautihost: 3/5 (Not explicitly stated)

Patients praise

  • Some staff members expressed appreciation for their coworkers
  • Some clinicians found the work rewarding despite organizational challenges

Common complaints

  • Reports of disorganized management and high staff turnover
  • Concerns regarding inadequate staffing levels and lack of support for staff
  • Allegations of unethical practices and a toxic workplace culture
  • Patient complaints about unresponsiveness, poor treatment by staff, and unsafe conditions
  • Issues with facility comfort, such as cold temperatures and lack of proper rest periods

"They are unorganized and do not care about the patients well being. They lied about my daughter having an appointment scheduled for ..."

Recovery.com

"Not enough support, always short-staffed (yet management claims there’s no staffing issue), we are expected to do things unethically at times."

Indeed.com

"there was no staff members in the area whatsoever and only the nurses were there. this was overall an expierence."

Beautihost

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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