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About

Urgent Care at Southern Illinois Healthcare (SIH) in Harrisburg - SIH is a nonprofit health system based in Carbondale, IL, providing comprehensive care across four hospitals and 30+ outpatient locations. - Harrisburg-specific urgent care: Part of SIH’s network of urgent care services, available to residents in southern Illinois. - SIH operates as a major regional provider, offering urgent care alongside cancer care, heart & vascular, neuroscience, rehabilitation, dermatology/plastic surgery, birthing center, and virtual care. - Organization notes: SIH is the largest private employer in the region with a strong commitment to charity/unreimbursed care and community benefits.

Clinic Type

Emergency Medicine

Address

SIH Urgent Care Marion and SIH Urgent Care Harrisburg (locations in Marion and Harrisburg, IL)

Phone

618-549-0721; 618-684-3156; 618-942-2171; 618-253-7671

Email

appointments@sih.net

Opening Hours

Monday – Sunday: 8am to 8pm

Emergency Care

The emergency room is separate for life-threatening conditions; call 911 in life-threatening emergencies.

Services Offered

  • Urgent care services including treatment for minor illness & injury, sinus & allergy, cold, cough, flu & sore throats, ear infection, cuts & minor burns, minor fractures & sprains, sunburns, stings & bites, on-site x-rays, sports physicals, alcohol and drug testing, flu shots, Occupational Health services provided by Work Care
  • Open 7 days a week
  • Appointments not necessary

Technology & Equipment

  • On-site x-rays

Insurance & Payment

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Languages Spoken

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FAQs

What conditions does SIH Urgent Care treat?

A variety of minor illnesses and injuries including those listed under Services available.

Are appointments necessary?

Appointments are not necessary.

Are hours open on weekends?

Yes, open 7 days a week.

Who can be treated at SIH Urgent Care?

Treating patients 6 months and older.

What conditions do you treat?

Minor illness & injury, sinus & allergy, cold, cough, flu & sore throats, ear infection, cuts & minor burns, minor fractures & sprains, sunburns, stings & bites, on-site x-rays, sports physicals, alcohol and drug testing, flu shots, and occupational health services provided by Work Care.

Are SIH Urgent Care locations open evenings and weekends?

Open 7 days a week with extended hours.

Awards & Accreditations

  • Accredited by the Urgent Care Association (UCA)
  • Accredited by the Urgent Care Association

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (for SIH Urgent Care Work Care Harrisburg): 3.3 stars (19 reviews)

Patients praise

  • Professionalism of staff reported by some patients
  • Clinic cleanliness standards appreciated by some visitors
  • Attentive and compassionate care reported by some patients

Common complaints

  • Dismissive attitude from medical staff
  • Perceived lack of thorough physical examinations
  • Billing and coding disputes leading to collections issues
  • Concerns regarding short staffing and patient ratios
  • Poor management experiences reported by staff

"Went to Urgent Care because I was showing signs of a food allergy and the doctor was completely dismissive of my experience, symptoms, and feelings."

— Yelp user review

"I was not physically examined. I was told to contact my plastic surgeon... I was given a single pain pill and discharged."

— Birdeye user review for SIH Primary Care Harrisburg

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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