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About

Summary: Southern Illinois Healthcare (SIH) is a nonprofit health system based in Carbondale, IL, serving southern Illinois with four hospitals, a comprehensive cancer center, Level II Trauma Center, and more than 30 outpatient and specialty practices. It is the region’s largest private employer with about 4,000 employees and offers extensive charity and community benefits. SIH provides a broad range of services including endocrinology-related care within its specialty and outpatient network, alongside cancer care, heart and vascular, neuroscience, rehabilitation, dermatology/plastic surgery, urgent care, birthing services, and virtual care. The system operates seven offices across Illinois, with its headquarters at 1239 East Main St, Carbondale.

Clinic Type

Endocrinology

Address

SIH Center for Medical Arts, Carbondale, IL

Phone

618-549-0721

Email

appointments@sih.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Diabetes Management
  • Endocrine Disorders
  • Metabolic Conditions
  • Healthcare Improvement Planning

Team

  • SIH Endocrinologists — Medical team

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Southern Illinois Healthcare Official Site: 4.8 out of 5 stars (209 ratings for Dr. Is-haq Malik (across system))

Patients praise

  • High ratings for individual endocrinologists within the SIH system
  • Providers noted for being clear, concerned, and collaborative in treatment decisions

Common complaints

  • Billing and collections disputes reported at Southern Illinois Healthcare (SIH) facilities
  • Patient reports of dissatisfaction with emergency care experiences at SIH Harrisburg location

"Provider showed concern, Provider explained things clearly, Provider included you in decisions, Provider discussed treatment options, Likelihood of recommending this provider"

Southern Illinois Healthcare Patient Experience Survey (Press Ganey)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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