Addiction Services - Hartford
Addiction Treatment • Hartford, CT • 1 main location at 200 Retreat Ave, Hartford locations
Clinic Type
Addiction Treatment
Address
200 Retreat Ave, Hartford, CT 06106
Phone
860.545.7200 option #3
Derek.Fenwick@HHCHealth.org
Opening Hours
IOP: Mondays, Wednesdays, and Fridays 9:00 am–12:15 pm; MATCH IOP: Mondays, Wednesdays, and Fridays 1:00 pm–4:15 pm; MATCH and other groups times vary by track
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Not specified on page
Phone contact for scheduling; not explicitly listed on page
Languages Spoken
FAQs
What tracks are available in Addiction Services?
Professional’s Program (IOP) and MATCH (Medicated Assisted Treatment Closer to Home) Track, plus general IOP options.
How long do TRACK programs last?
Typically 6–8 weeks, depending on insurance coverage and treatment goals.
What is the MATCH & Mental Wellness Track in Addiction Services?
An IOP track for patients addressing substance use disorder with some focus on mental health; runs Mondays, Tuesdays, and Thursdays 9:00 am to 12:15 pm with groups on substance use education, coping skills, process groups, mindfulness, seeking safety, trauma-informed lens; includes medication management and MAT options; program is 6-8 weeks depending on insurance and treatment goals.
What is the Intensive Outpatient Program (IOP) schedule?
IOP is Mondays, Wednesdays, and Fridays from 9:00 am to 12:15 pm.
Who is on the treatment team for MAT in the program?
A clinician coordinating treatment and a psychiatrist or APRN providing medication management, plus a recovery coach.
What medications are available in MAT within the program?
MAT is supplied in the program with the exception of Methadone; Sublocade injections are available. Coordination with Methadone sites is offered.
What is the structure and duration of the MATCH track IOP?
Group-focused IOP on Mondays, Wednesdays, and Fridays from 1:00 pm to 4:15 pm, typically 6-8 weeks; three 60-minute groups per day with individual and family treatment as needed.
What is the aftercare planning approach?
Treatment team develops an aftercare plan that supports recovery; harm-reduction model; no discharge for positive drug screens, which are random weekly; continued progress toward recovery goals.
Who are the key contact people for program inquiries?
Program Manager: Dr. Marilyn Finkelstein, DSW, LCSW — 860.545.7616; Prescriber: Dr. Katherine Grieco, DO — 860.346.0300; Clinician: Natacha Jackson — 860.972.7730; Clinician: Erika Pantaleo, LCSW — 860.545.7967.
Where is Addiction Services located?
Addiction Services, Institute of Living, 200 Retreat Ave, Hartford, CT 06106.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google: 2.4/5 stars (23 Google reviews)
- StartYourRecovery.org: 4/5 stars (11 reviews)
- AddictionResource.com: 8.4/10
Patients praise
- Some staff members described as compassionate, professional, and knowledgeable
- Effective medication-assisted treatment programs (MAT) reported by some users
- Appreciation for group counseling sessions and recovery education
- Some clients credit programs with life-changing outcomes or achieving long-term sobriety
Common complaints
- Difficulty reaching staff or scheduling appointments over the phone
- Concerns regarding facility environment (e.g., crowded conditions, feeling prison-like)
- Reports of unprofessionalism or rudeness from administrative/reception staff
- Complaints about lack of adequate one-on-one therapy sessions
- Mixed experiences with medication management and treatment plans
"Good treatment. To prison like. My friend was an addict. Now he is not."
— Best Rehabs review for Institute of Living"No one ever picks up the phone, despite there ALWAYS being a secretary present... Time to start writing complaints, seems that's the only way to get some change."
— LocalityBiz review for Connecticut Addiction Medicine, LLC"The staff has been extremely helpful and their receptionists are very professional, patient and attentive to clients."
— FindRehabCenters.org review for Hartford Behavioral HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Stonehaven - Hartford HealthCare Medical Group — Dec 17, 2025
- InterCommunity Health Care | Greater Hartford, CT — Jun 23, 2026
- Addiction Treatment: Do You Need Detox, Rehab or Both? | Hartford ... — Jan 15, 2026
- Addiction Treatment in Hartford, CT - Boca Recovery Center — Aug 19, 2025
- Mobile Crisis Team - Connecticut Department of Mental Health ... — Nov 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
More addiction treatment clinics in Hartford
Summary: CVH-ASD Hartford Campus is the Hartford-area campus of Connecticut Valley Hospital (CVH), a state-operated inpatient facility in Middletown, CT. CVH provides mental health services and is part of the Connecticut Department of Mental Health and Addiction Services. The main CVH campus is located at 1000 Silver Rd, Middletown, CT, with additional offices noted in Middletown. The Hartford Campus would be a related CVH facility or program location within the broader CVH network, aligned with CVH’s mission to help individuals manage mental illness and develop skills for improved daily living. For exact address, programs, and contact details for the Hartford Campus, please refer to CVH’s official site or contact CVH directly.
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